Outpatient Clinical Coordinator

Driscoll Children's Hospital•Corpus Christi, TX

13d•Onsite

About The Position

Provides day-to-day coordination of pediatric outpatient services and is accountable to clinic administration. A clinical coordinator will support staff supervision, patient throughput, physician relations, patient safety, quality improvement, patient satisfaction, scheduling and supply management. Operates within the Driscoll Children's Hospital mission, vision, and values.

Requirements

Graduate of an accredited school of professional nursing
Successful completion of DCH Orientation Course, Code Management, HIS/LIS courses, medication orientation course within three months of hire, as available
Current Texas RN license
CPR certification

Nice To Haves

Pediatric experience preferred
Minimum of two years of Charge Nurse experience
National certification encouraged

Responsibilities

Supports staff supervision
Manages patient throughput
Facilitates physician relations
Ensures patient safety
Drives quality improvement initiatives
Enhances patient satisfaction
Oversees scheduling
Manages supply management
Participates in teaching others/self-development
Coaches staff in how to improve performance
Develops goals annually with clinic leadership to address specific departmental education needs of staff
Pursues educational opportunities to grow professionally
Periodically reviews own goals and revises according to changing needs
Remains current in clinical and educational areas
Supports communication between all members of the health care team
Communicates effectively
Establishes working relationships
Promotes collaboration and shares responsibility for conflict resolution
Drafts staff evaluations for clinic leadership review
Maintains utmost level of confidentiality at all times
Adheres to hospital policies and procedures
Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines
Participates in meetings with the Director, Medical Director, and staff of unit
Supports new processes to improve departmental functioning
Seeks ways to improve processes and problem-solving
Assumes a leadership role and acts as a “change agent” role model
Maintains current knowledge of policies and best practices
Oversight of equipment and supplies
Completes clinic work as assigned
Documents adherence to departmental guidelines
Adheres to all safety policies
Maintains professionalism i.e. conduct, appearance
Responsible for staff scheduling including PTO approval
Works in partnership with physicians to assure that patient care needs are met
Assesses patient care processes, employee relations, and physician satisfaction and shares that assessment with clinic leadership on a routine basis
Effectively supports performance management system including: Development feedback, Goal setting, Assesses competency, Progressive discipline
Makes and implements decisions compatible with organizational goals
Maintains composure, effectiveness, and flexibility under pressure
Supervises RN’s, LVN’s, Athletic Trainer, MA’s/CMA/ PCT/ Orthopedic Tech, MOS/Medical Secretary