Outpatient Clinical Care Assistant - Pediatrics

Cleveland Clinic•Cleveland, OH

About The Position

The Outpatient Clinical Care Assistant supports Cleveland Clinic Main Campus’s outpatient pediatric clinic, serving general pediatrics and pediatric subspecialties. The clinic has 59 exam rooms arranged in five pods, each supported by a dedicated primary nursing team. Under the supervision of a Registered Nurse (RN) or Licensed Independent Provider (LIP), this role assists with basic patient care and clinic operations. The position offers training on advanced technologies and access to professional and educational resources. The caregiver works two 10-hour shifts per week, from 7:00 a.m. to 5:30 p.m. Responsibilities include patient intake and rooming, specimen collection and testing, preparing patients for care, assisting with procedures and treatments, documenting in the electronic health record, and supporting daily clinic operations.

Requirements

High school diploma or GED.
Successful completion of Basic Life Support (BLS) certification through the American Heart Association (AHA) or American Red Cross within the new-hire period.
One year of recent healthcare experience in a hospital, ambulatory, homecare, assisted living, nursing home, or long-term care setting.

Nice To Haves

Proficiency in the use of electronic medical records.

Responsibilities

Complete patient rooming, including measuring vital signs, height, and weight; complete intake questions and documents; and report abnormal findings to an RN or LIP.
Collect patient specimens, perform Point of Care Testing, and prepare specimens for transport to the laboratory.
Prepare patients for exams, tests, and procedures, and assist with exams, treatments, and procedures using sterile techniques as applicable.
Perform directed patient treatments, including applying heat or cold, simple sterile dressing changes, and applying or removing casts, braces, and splints.
Assist with procedures and services such as EKGs, Holter monitor application, pulse oximetry, hearing and vision screening, disinfection, and sterilization.
Document in the electronic health record and assist with managing in-baskets and closing care gaps.
Set up the clinic for daily operations and close it according to departmental guidelines.
Stock supplies and linens; clean, monitor expiration dates, and restock the dressing supply cart; check AED units and oxygen tanks; and empty needle boxes using appropriate safety measures.
Maintain designated work areas in a clean and orderly manner.
Perform assigned administrative or clerical duties, including filing, reception, scheduling, data entry, patient outreach, and patient registration.