About The Position

Join Cleveland Clinic Neurological Institute and become part of one of the world’s most respected healthcare organizations. We are expanding with a new, one-million-square-foot, 15-floor, state-of-the-art facility on Cleveland Clinic Main Campus designed to elevate care for complex neurological conditions — including spine injuries, epileptic seizures, movement disorders, multiple sclerosis and stroke. This advanced building brings every stage of care under one roof, featuring dedicated spaces for outpatient services, surgery, stepdown, ICU and epilepsy monitoring, as well as additional operating rooms and expanded ambulatory, infusion, imaging, EMG, sleep and rehabilitation services. We are welcoming new caregivers to collaborate within our multidisciplinary teams and contribute to nationally recognized, innovative neurological care. Join us and be part of the next wave of transformative care at Cleveland Clinic. An Outpatient Clinical Care Assistant in this role is familiar with performing health screenings, collecting specimens, updating health records, keeping medical supplies stocked, maintaining examination areas, and monitoring, recording, and communicating patients’ conditions. Outpatient Clinical Care Assistants also perform administrative duties, such as appointment scheduling and patient registration, which offer a unique learning opportunity to expand your skillset.

Requirements

  • High School Diploma/GED
  • Understanding of human anatomy, basic patient care activities and math
  • Basic Life Support (BLS) Certification through the American Heart Association (AHA) or American Red Cross (within new hire period)
  • One year of recent healthcare experience in a hospital or ambulatory, homecare, assisted living, nursing home or long-term care setting OR additional formal training/education

Nice To Haves

  • Proficiency in the use of an Electronic Medical Record (EMR)

Responsibilities

  • Provide or assist with patient care in an outpatient clinic under the supervision of a Registered Nurse (RN) or Licensed Independent Provider (LIP).
  • Complete the rooming process, including vitals, height, weight, intake questions, documentation and reporting abnormal findings.
  • Collect patient specimens, perform point of care testing and prepare specimens for transport to the lab.
  • Prepare patients for and assist with exams, tests and procedures, such as EKG, Holter monitor application, pulse oximetry, hearing and vision screening, disinfection and sterilization.
  • Administer treatments as directed, including the application of heat or cold, simple sterile dressing changes and applying/removing casts, braces and splints.
  • Review printed instructions with patients.
  • Assist with wound care.
  • Document in the electronic health record.
  • Assist with setting and closing the clinic.
  • Stock supplies and linens.
  • Clean, monitor expiration dates and restock dressing supply carts, check AED units and oxygen tanks, and empty needle boxes using appropriate safety measures.
  • Initiate CPR and other emergency measures.

Benefits

  • Comprehensive offerings are an investment in your health, well-being and future.
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