Outpatient Admissions Rep II : Rehab Admin

HoagNewport Beach, CA
$23 - $36Onsite

About The Position

The Representative II is responsible for following Federal, State and Local guidelines and works directly with patients and clinical teams for delivery of services to include but is not limited to: registration, scheduling, verification of insurance, collection of patient payments, the patient experience and communicating with internal departments. The Representative II is proficient in the application and systems that may include but not limited to: Affinity, Passport, Chartmaxx, EPIC and/or other supporting information systems. The Representative II will have extensive knowledge in all roles of registration for the area they support. Provides feedback to leadership regarding opportunities and goals for the department. Volunteers and assists leadership in special projects. Acts as a resource and provides guidance to new employees, offering assistance and direction to less experienced team members.

Requirements

  • Proficient in the application and systems that may include but not limited to: Affinity, Passport, Chartmaxx, EPIC and/or other supporting information systems.
  • Extensive knowledge in all roles of registration for the area they support.

Responsibilities

  • Registration
  • Scheduling
  • Verification of insurance
  • Collection of patient payments
  • Patient experience
  • Communicating with internal departments
  • Providing feedback to leadership regarding opportunities and goals for the department
  • Volunteering and assisting leadership in special projects
  • Acting as a resource and providing guidance to new employees
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