Outlets Waitstaff

Windsor Capital GroupArcadia, CA
$17Onsite

About The Position

Our hotel restaurant is where guests come to relax, refuel, and enjoy a great meal — and you’re the person who makes that experience happen. As Outlet Waitstaff, you’ll take orders, serve food and drinks, stay attentive to every table, and make sure every guest leaves happy. It’s a fast-paced, people-first role where your friendliness and attention to detail make all the difference. If you love hospitality and take pride in excellent service, we’d love to have you on our team.

Requirements

  • Physical ability to perform repetitive motions throughout the shift including lifting, bending, stooping, walking, pushing, and pulling; able to stand for extended periods.
  • Willingness to pitch in and help co-workers across tasks as needed — true team-player mindset.
  • Ability to communicate with diverse guests to understand their needs and provide attentive, personalized service.
  • Ability to comprehend and follow instructions from supervisors accurately and promptly.
  • Attentive and guest-focused service skills; able to anticipate needs and respond proactively.
  • Basic math skills to total bills and process payments accurately.

Responsibilities

  • Present the menu to guests, answer questions, and make knowledgeable suggestions regarding food and service.
  • Write or memorize guest orders accurately.
  • Relay orders to the kitchen and service bar; serve courses and beverages promptly and professionally.
  • Observe guests throughout the dining experience to fulfill additional requests and identify when the meal has been completed.
  • Total the bill and accept payment or direct guests to the cashier.
  • Assist with food service tasks as needed, including ladling soup, tossing salads, portioning pies and desserts, and brewing coffee.
  • Clear and reset counters or tables at the conclusion of each course as needed.
  • Maintain work areas in a clean and orderly fashion throughout the shift.

Benefits

  • Medical, Dental, Vision, Life & Disability Insurance
  • Flexible Spending Account (FSA) and Health Savings Account (HSA)
  • 401(k) & Roth 401(k) Plans
  • Employee Assistance Program (EAP)
  • Career Growth Opportunities
  • Paid Time Off (PTO)
  • Paid Sick Leave
  • Exclusive Employee Hotel Discounts
  • Complimentary On-Shift Meals (participating hotels)
  • Recognition & Rewards Program
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