Outlets Waitstaff

WINDSOR CAPITAL GROUPArcadia, CA
Onsite

About The Position

Join our team! Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to that success. We are recognized as a strong partner with warm-hearted hospitality staff nationwide. Windsor Hospitality is looking for their newest Outlet Waitstaff! This position is located at the Embassy Suites in Arcadia, CA. A city nestled by the San Gabriel Mountains, known for it’s blend of suburban charm and natural beauty. Home to the renowned Los Angeles County Arboretum & Botanic Garden and the historic Santa Anita racetrack. Arcadia offers a unique blend of outdoor recreation and rich cultural heritage.

Requirements

  • Physical ability to perform repetitive motions throughout the shift including lifting, bending, stooping, walking, pushing, and pulling; able to stand for extended periods.
  • Willingness to pitch in and help co-workers across tasks as needed — true team-player mindset.
  • Ability to communicate with diverse guests to understand their needs and provide attentive, personalized service.
  • Ability to comprehend and follow instructions from supervisors accurately and promptly.
  • Attentive and guest-focused service skills; able to anticipate needs and respond proactively.
  • Basic math skills to total bills and process payments accurately.

Responsibilities

  • Present the menu to guests, answer questions, and make knowledgeable suggestions regarding food and service.
  • Write or memorize guest orders accurately.
  • Relay orders to the kitchen and service bar; serve courses and beverages promptly and professionally.
  • Observe guests throughout the dining experience to fulfill additional requests and identify when the meal has been completed.
  • Total the bill and accept payment or direct guests to the cashier.
  • Assist with food service tasks as needed, including ladling soup, tossing salads, portioning pies and desserts, and brewing coffee.
  • Clear and reset counters or tables at the conclusion of each course as needed.
  • Maintain work areas in a clean and orderly fashion throughout the shift.

Benefits

  • Medical, Dental, Vision, Life & Disability Insurance
  • Flexible Spending Account (FSA) and Health Savings Account (HSA)
  • 401(k) & Roth 401(k) Plans
  • Employee Assistance Program (EAP)
  • Career Growth Opportunities
  • Paid Time Off (PTO)
  • Paid Sick Leave
  • Exclusive Employee Hotel Discounts
  • Complimentary On-Shift Meals (participating hotels)
  • Recognition & Rewards Program
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