Outlet Server - HRC Atlanta

Hard Rock Hotel & Casino Ottawa•Atlanta, GA

1d•Onsite

About The Position

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Requirements

Must be able to check I.D.s for guests who appear to be under 30 years old
Must demonstrate responsible alcohol service
Must demonstrate impeccable product knowledge
Must be able to use suggestive selling techniques
Must be able to answer questions accurately and politely
Must be able to satisfy guest needs and double check back with guests
Must be able to maintain a clean and organized station
Must be able to perform opening, closing, and side duties
Must demonstrate knowledge of all table/station numbers
Must be able to direct guests to areas and restrooms
Must be able to create memorable experiences
Must be able to entertain guests

Responsibilities

Taking guests’ orders
Running food
Handling cash & other forms of payment
Making proficient sales transactions - using a point-of-sale system
Properly checks I.D.s – for guests who appear to be under 30 years old
Demonstrating responsible alcohol service
Demonstrating impeccable product knowledge
Suggestive selling - using proven techniques
Answering questions - accurately and politely
Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience
Maintaining a clean & organized station – including pre-bussing & table maintenance
Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.
Demonstrating knowledge of all table/station numbers
Directing guests to areas & restrooms
Creating memorable experiences
Entertaining guests to create “Raving Fans.”