Outlet Host/Hostess - HRC New York
About The Position
Hard Rock International (HRI) is a globally recognized company with a significant presence in over 70 countries. The Host position is the initial point of contact for guests, playing a crucial role in creating a positive first impression. This role involves greeting, seating, and paging guests, as well as acting as a tour guide, communicator, entertainer, and memorabilia curator. The Host is responsible for opening doors, welcoming and thanking guests, accurately and politely answering questions, maintaining a clean and organized waiting area, answering the phone, directing guests, providing security, assisting other team members, performing opening and closing duties, and ensuring complete guest satisfaction by creating memorable experiences and "Raving fans."
Requirements
- The Host is the initial contact with the guests.
- It is essential to start guests off with a positive experience at the front door.
- A Host is anyone who greets, seats and pages guests.
- In addition, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart).
- Hourly wage is between $19.00-$22.00
Responsibilities
- Opening doors, where applicable
- Welcoming and thanking guests
- Answering questions - accurately and politely
- Maintaining a clean and organized waiting area
- Answering the phone
- Directing guests to areas & restrooms
- Providing security for co-workers, guests and celebrities
- Assisting servers, bussers and managers
- Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, wiping menus, restroom maintenance, etc.
- Assuring the complete satisfaction of each and every guest
- Creating memorable experiences
- Entertaining guests to create “Raving fans”
Benefits
- Comprehensive benefits package
- Health and well-being support for team members and their families
- Future planning support
- Work-life balance support
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
