Outlet Host/Hostess - Steakhouse - PT

Hard Rock Hotel & Casino OttawaHollywood, FL
Onsite

About The Position

Serves, welcomes and greets guests at restaurant, obtains information from guests and ushers guests to seats ensuring a positive guest experience.

Requirements

  • High School Diploma or equivalent with a minimum of 6 months experience in high volume food service required, or the equivalent combination of education and experience.
  • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Responsibilities

  • Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of /departmental policies and procedures.
  • Greets guest at entrance to restaurant in a positive manner.
  • Obtains basic information from guest such as name, number in party, and seating preferences.
  • Ushers guests to seat location at a pace that is comfortable to the guests.
  • Enters guest checks in the computer system, applies monies received and makes accurate change.
  • Verifies room charges, processes credit card payments, batches "tip" slips for server gratuities.
  • May enter individual menu items into the computer system depending on outlet assigned.
  • Collects and forwards to General Cashier Supervisor on a daily basis all unused comps and coupons.
  • Maintains current knowledge of rules, regulations, policies and procedures including precheck and cashiering procedures.
  • Perform other duties as assigned.

Benefits

  • Medical, Dental, Vision & Life Insurances
  • 401K
  • Paid time off
  • Annual Bonus Opportunity
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