Outlet Host/Hostess - High Limit Svc Bar
About The Position
Seminole Hard Rock Hotel & Casino Hollywood is seeking an Outlet Host/Hostess for the High Limit Svc Bar. This role involves serving, welcoming, and greeting guests at the restaurant, obtaining necessary information, and ushering guests to their seats to ensure a positive guest experience. The position requires adherence to Gaming Commission Regulations and Seminole Tribe/departmental policies and procedures. Responsibilities include managing guest information, seating preferences, and handling payments and transactions accurately. The role also involves maintaining knowledge of relevant policies and procedures and performing other assigned duties.
Requirements
- High School Diploma or equivalent with a minimum of 6 months experience in high volume food service required, or the equivalent combination of education and experience.
- Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
Responsibilities
- Serves, welcomes and greets guests at restaurant, obtains information from guests and ushers guests to seats ensuring a positive guest experience.
- Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of /departmental policies and procedures.
- Greets guest at entrance to restaurant in a positive manner.
- Obtains basic information from guest such as name, number in party, and seating preferences.
- Ushers guests to seat location at a pace that is comfortable to the guests.
- Enters guest checks in the computer system, applies monies received and makes accurate change.
- Verifies room charges, processes credit card payments, batches "tip" slips for server gratuities.
- May enter individual menu items into the computer system depending on outlet assigned.
- Collects and forwards to General Cashier Supervisor on a daily basis all unused comps and coupons.
- Maintains current knowledge of rules, regulations, policies and procedures including pre-check and cashiering procedures.
- Perform other duties as assigned.
Benefits
- Medical, Dental, Vision & Life Insurances
- 401K
- Paid time off
- Annual Bonus Opportunity
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
