Outlet Host/Hostess - HRC Foxwoods
Hard Rock Hotel & Casino Ottawa•Ledyard, CT
•Onsite
About The Position
The Host is the initial contact with the guests. Therefore, it is essential to start guests off with a positive experience at the front door. A Host is anyone who greets, seats and pages guests. In addition, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart). This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned. Native Americans receive preference in accordance with Tribal Laws.
Requirements
- The Host is the initial contact with the guests.
- Start guests off with a positive experience at the front door.
- Greets, seats and pages guests.
- Assumes the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart).
- Native Americans receive preference in accordance with Tribal Laws.
Responsibilities
- Welcoming and thanking guests
- Answering questions - accurately and politely
- Maintaining a clean and organized waiting area
- Answering the phone
- Directing guests to areas & restrooms
- Providing security for co-workers, guests and celebrities
- Assisting servers, bussers and managers
- Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, wiping menus, restroom maintenance, etc.
- Assuring the complete satisfaction of each and every guest
- Creating memorable experiences
- Entertaining guests to create “Raving fans”
Benefits
- Comprehensive benefits package
- Allows team members to stay healthy
- Plan for their future
- Maintain a healthy work-life balance
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
