Outlet Busser

Hard Rock Hotel & Casino Ottawa • Honolulu, HI

1d • Onsite

About The Position

Hard Rock International (HRI) is a globally recognized company with venues in over 70 countries, including Rock Shops®, Live Performance Venues, and Cafes. HRI also launched Hard Rock Digital in 2020, an online sportsbook, retail sportsbook, and internet gaming platform. The company owns the world’s largest collection of authentic music memorabilia. Hard Rock Hotels has been honored for outstanding guest satisfaction and recognized as a U.S. Best Managed Company by Deloitte Private and The Wall Street Journal. It has also been listed among Forbes’ Best Employers for Women, Diversity, and New Grads, and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. The Seminole Tribe of Florida acquired Hard Rock International in 2007, and Seminole Hard Rock Support Services was created to support all brands and lines of business. The Busser role is directly responsible for the maintenance and upkeep of the restaurant, allowing other departments to focus on guests. Bussers may be utilized at Hard Rock Cafe due to business volume.

Requirements

• High School diploma or GED equivalent
• Remaining calm in a hectic, fast-paced atmosphere
• Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency
• Displaying a positive and outwardly friendly attitude toward guests and co-workers

Responsibilities

• Clearing dirty tables
• Resetting tables
• Sweeping the floor
• Emptying trash cans
• Stocking ice/products
• Maintaining a clean and organized back dock area
• Pre-bussing tables
• Having a sense of urgency
• Assisting and communicating with hosts, servers and other bussers
• Removing ketchups (in some Cafes)
• Refilling guests’ drinks (in some Cafes)
• Setting up bar pre-mixes (in some Cafes)
• Maintaining a well-groomed appearance (“having a plan”)
• Following all uniform guidelines
• Practicing all general safety & sanitation standards
• Recycling products, where possible
• Maintaining HRC’s 5 core Values and Mission Statement

Benefits

• Comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance
• Benefits may vary with employment status

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees