Outdoors Lead Guest Service Attendant (Parham)

Flagstop Car WashRichmond, VA
Onsite

About The Position

Join Flagstop, a recognized Top Workplace and a rapidly growing company in the car wash industry. We are seeking a motivated Outdoors Lead Guest Service Attendant to join our dynamic team. This full-time position offers a fast-paced and exciting work environment, with opportunities for growth and development. If you enjoy working outdoors in various weather conditions and have a passion for exceptional customer service, this career is for you. We are the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders.

Requirements

  • Must be at least 16 years of age.
  • Must have reliable transportation.
  • At least 1 year of experience in a leadership position.
  • Must be able to lift 50lbs.
  • Must have exceptional customer service skills.
  • Must be willing to work under all weather conditions, including extreme heat/cold, rain, etc.
  • This position requires weekend work. Applicants must have availability to work on Saturdays and Sundays.

Nice To Haves

  • Bring a positive attitude to work daily.
  • Display exceptional customer service skills; bubbly, friendly, outgoing personality.
  • Enjoy working with a team and learning new things about the car wash daily.

Responsibilities

  • Actively promote and sell memberships to new and existing customers.
  • Maintain a neat appearance and clean hygiene with our professional uniform.
  • Use tech skills to navigate through iPads and Kiosks to assist customers with their accounts.
  • Work with a team and learn new things about the car wash daily.
  • Show up to work on time and ready to provide a fantastic customer experience to our guests.
  • Encourage customers to download and use our brand-new app for a better car care experience.

Benefits

  • Competitive Pay: Starts at $16/hour, with an average of $2.50/hour extra in bonuses and commissions, leading to an average hourly pay of $18.50/hour. Potential for higher earnings with no cap on commissions/bonuses.
  • Flexible Schedules: Morning, afternoon, and evening shifts available.
  • Growth Opportunities: Promote from within; leaders at any site can attest to this.
  • Outdoor Work: Enjoy working in the fresh air year-round.
  • Convenient Locations: Over 30 locations to choose from, finding a spot close to home.
  • Health & Wellness Benefits: Up to 100% of monthly premiums covered for Medical, Dental, and Vision coverage.
  • Supplemental Benefits: Critical Illness, Hospital, Accident, Short Term Disability, etc.
  • Working Advantage Discount Program: Discounts on hotels, flights, cars, and more.
  • Employee Recognition Opportunities: Recognition during meetings or through company newsletters.
  • Employee Referral Program: Earn up to $300 for successful referrals.
  • Learning & Development Resources: Ongoing Training & Development; opportunities to become a Leader.
  • Technology & Tools: User-friendly app for self-service processes.
  • Mental Health & Wellness Support: Up to 5 Free Counseling Sessions per year.
  • Social Responsibility: Volunteer Opportunities with local partnerships.
  • Transportation Resources: Information through the GRTC RideFinders Program, carpooling, or ridesharing options.
  • Educational Support: College Tuition Assistance for college students.
  • Financial Wellness: 401K with up to 3% company match.
  • Paid Time Off (PTO): Accrued for use when life happens.
  • Free Employee Assistance Program.
  • Free Life Insurance Coverage ($10k).
  • Free Uniform Shirts.
  • Free Ultimate Car Wash (5 per month).

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1-10 employees

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