Outdoors Lead Guest Service Attendant (Parham)

Flagstop Car Wash•Richmond, VA

1d•Onsite

About The Position

Join Flagstop, a recognized Top Workplace and a rapidly growing company in the car wash industry. We are seeking a motivated Outdoors Lead Guest Service Attendant to join our dynamic team. This full-time position offers a fast-paced and exciting work environment, with opportunities for growth and development. If you enjoy working outdoors in various weather conditions and have a passion for exceptional customer service, this career is for you. We are the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders.

Requirements

Must be at least 16 years of age.
Must have reliable transportation.
At least 1 year of experience in a leadership position.
Must be able to lift 50lbs.
Must have exceptional customer service skills.
Must be willing to work under all weather conditions, including extreme heat/cold, rain, etc.
This position requires weekend work. Applicants must have availability to work on Saturdays and Sundays.

Nice To Haves

Bring a positive attitude to work daily.
Display exceptional customer service skills; bubbly, friendly, outgoing personality.
Enjoy working with a team and learning new things about the car wash daily.

Responsibilities

Actively promote and sell memberships to new and existing customers.
Maintain a neat appearance and clean hygiene with our professional uniform.
Use tech skills to navigate through iPads and Kiosks to assist customers with their accounts.
Work with a team and learn new things about the car wash daily.
Show up to work on time and ready to provide a fantastic customer experience to our guests.
Encourage customers to download and use our brand-new app for a better car care experience.

Benefits

Competitive Pay: Starts at $16/hour, with an average of $2.50/hour extra in bonuses and commissions, leading to an average hourly pay of $18.50/hour. Potential for higher earnings with no cap on commissions/bonuses.
Flexible Schedules: Morning, afternoon, and evening shifts available.
Growth Opportunities: Promote from within; leaders at any site can attest to this.
Outdoor Work: Enjoy working in the fresh air year-round.
Convenient Locations: Over 30 locations to choose from, finding a spot close to home.
Health & Wellness Benefits: Up to 100% of monthly premiums covered for Medical, Dental, and Vision coverage.
Supplemental Benefits: Critical Illness, Hospital, Accident, Short Term Disability, etc.
Working Advantage Discount Program: Discounts on hotels, flights, cars, and more.
Employee Recognition Opportunities: Recognition during meetings or through company newsletters.
Employee Referral Program: Earn up to $300 for successful referrals.
Learning & Development Resources: Ongoing Training & Development; opportunities to become a Leader.
Technology & Tools: User-friendly app for self-service processes.
Mental Health & Wellness Support: Up to 5 Free Counseling Sessions per year.
Social Responsibility: Volunteer Opportunities with local partnerships.
Transportation Resources: Information through the GRTC RideFinders Program, carpooling, or ridesharing options.
Educational Support: College Tuition Assistance for college students.
Financial Wellness: 401K with up to 3% company match.
Paid Time Off (PTO): Accrued for use when life happens.
Free Employee Assistance Program.
Free Life Insurance Coverage ($10k).
Free Uniform Shirts.
Free Ultimate Car Wash (5 per month).