Outdoors Guest Service Attendant (Mechanicsville)

Flagstop Car WashMechanicsville, VA
Onsite

About The Position

Join Flagstop, a recognized Top Workplace and a rapidly growing company in the car wash industry. We are seeking enthusiastic individuals to join our dynamic team as Guest Service Attendants. This role offers a fast-paced, exciting environment where you'll interact with customers, promote services, and contribute to a positive brand experience. We are the official Car Wash of VCU and proud partners with the Richmond Flying Squirrels and Richmond Spiders. This position involves working outdoors in all weather conditions and offers opportunities for growth within the company.

Requirements

  • Must be at least 16 years of age.
  • Must have reliable transportation.
  • Must be able to lift 50lbs.
  • Must have exceptional customer service skills.
  • Must be willing to work under all weather conditions, including extreme heat/cold, rain, etc.
  • Applicants must have availability to work on Saturdays and Sundays.
  • Must be able to work weekends.

Nice To Haves

  • Bubbly, friendly, outgoing personality.

Responsibilities

  • Provide exceptional customer service to guests.
  • Actively promote and sell memberships to new and existing customers.
  • Maintain a neat appearance and clean hygiene with the professional uniform.
  • Use technology (iPads and Kiosks) to assist customers with their accounts.
  • Encourage customers to download and use the company app.
  • Work effectively as part of a team.
  • Show up to work on time and ready to provide a fantastic customer experience.
  • Work under all weather conditions, including extreme heat/cold and rain.

Benefits

  • Competitive Pay: $15/hour base pay with an average of $2.50/hour extra in bonuses and commissions.
  • Flexible Schedules: Morning, afternoon, and evening shifts available.
  • Growth Opportunities: Internal promotion opportunities.
  • Health & Wellness Benefits: Up to 100% of monthly premiums covered for Medical, Dental, and Vision coverage.
  • Supplemental Benefits: Critical Illness, Hospital, Accident, Short Term Disability.
  • Working Advantage Discount Program: Discounts on hotels, flights, cars, and more.
  • Employee Recognition Opportunities.
  • Employee Referral Program: Earn up to $300 for referrals.
  • Learning & Development Resources: Ongoing Training & Development.
  • Technology & Tools: User-friendly app for self-service processes.
  • Mental Health & Wellness Support: Up to 5 free counseling sessions per year.
  • Social Responsibility: Volunteer Opportunities with local partnerships.
  • Transportation Resources: Information through the GRTC RideFinders Program, carpooling or ridesharing options.
  • Educational Support: College Tuition Assistance for college students.
  • Financial Wellness: 401K with up to 3% company match.
  • Paid Time Off (PTO).
  • Free Employee Assistance Program.
  • Free Life Insurance Coverage ($10k).
  • Free Uniform Shirts.
  • Free Ultimate Car Wash.
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