Outdoors Guest Service Attendant (West Broad)
About The Position
Join Flagstop, a recognized Top Workplace for 2025 and 2026, and a Fastest-Growing Company. We are the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders. We are seeking enthusiastic individuals for our Guest Service Attendant positions at our West Broad location. This role offers a dynamic work environment with opportunities for growth and competitive compensation. We are looking for candidates who can provide exceptional customer service, promote memberships, and maintain a positive attitude while working outdoors in various weather conditions.
Requirements
- Must be at least 16 years of age.
- Must have reliable transportation.
- Must be able to lift 50lbs.
- Must have exceptional customer service skills.
- Must be willing to work under all weather conditions, including extreme heat/cold, rain, etc.
- This position requires weekend work. Applicants must have availability to work on Saturdays and Sundays.
Nice To Haves
- Bring a positive attitude to work daily.
- Display exceptional customer service skills; bubbly, friendly, outgoing personality.
- Enjoy working with a team and learning new things about the car wash daily.
Responsibilities
- Actively promote and sell memberships to new and existing customers.
- Maintain a neat appearance and clean hygiene with our professional uniform.
- Use tech skills to navigate through iPads and Kiosks to assist customers with their accounts.
- Enjoy working with a team and learning new things about the car wash daily.
- Show up to work on time and ready to provide a fantastic customer experience to our guests.
- Encourage customers to download and use our app for a better car care experience.
Benefits
- Up to 100% of your monthly premiums are covered for Medical, Dental, and Vision coverage.
- Supplemental Benefits: Critical Illness, Hospital, Accident, Short Term Disability, etc.
- Working Advantage Discount Program: Discounts on hotels/flights/cars, and more.
- Employee Recognition Opportunities: Recognize employee achievements during meetings or through company newsletters.
- Employee Referral Program: Earn up to $300 when we hire your referrals.
- Learning & Development Resources: Ongoing Training & Development; Become a Leader!
- Technology & Tools: User-friendly app for self-service processes (i.e. scheduling, pay tracking)
- Mental Health & Wellness Support: up to (5) Free Counseling Sessions per year.
- Social Responsibility: Volunteer Opportunities with local partnerships (VCU, Flying Squirrels, etc).
- Transportation Resources: We can provide you with transportation information through the GRTC RideFinders Program
- Carpooling or Ridesharing Options.
- Educational Support: For college students, we offer College Tuition Assistance.
- Financial Wellness: 401K with up to 3% company match
- Paid Time Off (PTO): Life happens; use after you accrue!
- Free Employee Assistance Program
- Free Life Insurance Coverage ($10k)
- Free Uniform Shirts
- Free Ultimate Car Wash
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
