About The Position

Join Flagstop, a recognized Top Workplace and a rapidly growing car wash company. We are seeking enthusiastic individuals for our Outdoors Guest Service Attendant position. This role is ideal for those who enjoy a fast-paced, exciting environment and working outdoors in various weather conditions. As an official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders, we offer a dynamic team atmosphere with opportunities for growth and rewards.

Requirements

  • Must be at least 16 years of age.
  • Must have reliable transportation.
  • Must be able to lift 50lbs.
  • Must have exceptional customer service skills.
  • Must be willing to work under all weather conditions, including extreme heat/cold, rain, etc.
  • Must have availability to work on Saturdays and Sundays.

Nice To Haves

  • Positive attitude
  • Tech skills to navigate iPads and Kiosks

Responsibilities

  • Provide exceptional customer service with a bubbly, friendly, and outgoing personality.
  • Actively promote and sell memberships to new and existing customers.
  • Maintain a neat appearance and professional hygiene while wearing the company uniform.
  • Utilize iPads and Kiosks to assist customers with their accounts.
  • Encourage customers to download and use the company app for an enhanced car care experience.
  • Work effectively as part of a team and learn about the car wash industry.
  • Arrive on time and be ready to provide a fantastic customer experience.
  • Work under all weather conditions, including extreme heat/cold and rain.
  • Perform weekend work as required.

Benefits

  • Competitive Pay starting at $15/hour, with an average of $2.50/hour extra in bonuses and commissions.
  • Potential for higher earnings with no cap on commissions/bonuses.
  • Flexible Schedules (Morning, Afternoon, Evening shifts available).
  • Growth Opportunities (Promotion from within).
  • Outdoor work environment.
  • Convenient work locations (over 30 locations).
  • Health & Wellness Benefits: Up to 100% of monthly premiums covered for Medical, Dental, and Vision.
  • Supplemental Benefits: Critical Illness, Hospital, Accident, Short Term Disability.
  • Working Advantage Discount Program (Discounts on hotels/flights/cars, etc.).
  • Employee Recognition Opportunities.
  • Employee Referral Program (Earn up to $300 per referral).
  • Learning & Development Resources (Ongoing Training & Development, Become a Leader!).
  • Technology & Tools: User-friendly app for self-service processes.
  • Mental Health & Wellness Support: Up to 5 Free Counseling Sessions per year.
  • Social Responsibility: Volunteer Opportunities with local partnerships.
  • Transportation Resources: Information through the GRTC RideFinders Program, Carpooling or Ridesharing Options.
  • Educational Support: College Tuition Assistance for college students.
  • Financial Wellness: 401K with up to 3% company match.
  • Paid Time Off (PTO).
  • Free Employee Assistance Program.
  • Free Life Insurance Coverage ($10k).
  • Free Uniform Shirts.
  • Free Ultimate Car Wash.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1-10 employees

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