Outdoors Guest Service Attendant (Staples Mill)

Flagstop Car Wash•Richmond, VA

4d•Onsite

About The Position

Join Flagstop, a recognized Top Workplace and a rapidly growing car wash company. We are seeking enthusiastic individuals for our Outdoors Guest Service Attendant position. This role is ideal for those who enjoy working in a fast-paced, outdoor environment and providing exceptional customer service. As an official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders, we offer a dynamic team atmosphere with opportunities for growth.

Requirements

Must be at least 16 years of age.
Must have reliable transportation.
Must be able to lift 50lbs.
Must have exceptional customer service skills.
Must be willing to work under all weather conditions, including extreme heat/cold, rain, etc.
This position requires weekend work. Applicants must have availability to work on Saturdays and Sundays.

Nice To Haves

Tech skills to navigate iPads and Kiosks.

Responsibilities

Provide exceptional customer service with a bubbly, friendly, and outgoing personality.
Actively promote and sell memberships to new and existing customers.
Maintain a neat appearance and clean hygiene while wearing the professional uniform.
Utilize iPads and Kiosks to assist customers with their accounts.
Work collaboratively with a team and learn about the car wash industry.
Ensure timely arrival and readiness to provide a fantastic customer experience.
Encourage customers to download and use the company app for enhanced car care services.

Benefits

Competitive Pay: $15/hour base pay with an average of $2.50/hour extra in bonuses and commissions, averaging $17.50/hour.
Flexible Schedules: Morning, afternoon, and evening shifts available.
Growth Opportunities: Internal promotion opportunities.
Outdoor Work Environment.
Convenient Locations: Over 30 locations to choose from.
Health & Wellness Benefits: Up to 100% of monthly premiums covered for Medical, Dental, and Vision coverage.
Supplemental Benefits: Critical Illness, Hospital, Accident, Short Term Disability.
Working Advantage Discount Program: Discounts on hotels, flights, cars, and more.
Employee Recognition Opportunities.
Employee Referral Program: Earn up to $300 for successful referrals.
Learning & Development Resources: Ongoing Training & Development, with opportunities to become a leader.
Technology & Tools: User-friendly app for self-service processes.
Mental Health & Wellness Support: Up to 5 free counseling sessions per year.
Social Responsibility: Volunteer Opportunities with local partnerships.
Transportation Resources: Information provided through the GRTC RideFinders Program, carpooling, or ridesharing options.
Educational Support: College Tuition Assistance for college students.
Financial Wellness: 401K with up to 3% company match.
Paid Time Off (PTO): Available after accrual.
Free Employee Assistance Program.
Free Life Insurance Coverage ($10k).
Free Uniform Shirts.
Free Ultimate Car Wash.