Outdoors Guest Service Attendant (Staples Mill)

Flagstop Car Wash•Richmond, VA

2d•Onsite

About The Position

Join Flagstop, a recognized Top Workplace for 2025 and 2026, and a Fastest-Growing Company. We are the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders. We are seeking enthusiastic individuals for our Guest Service Attendant role in a fast-paced, exciting environment. This position involves outdoor work in all weather conditions and offers opportunities for growth within the company. We are committed to providing exceptional benefits and fostering a positive work environment.

Requirements

Must be at least 16 years of age.
Must have reliable transportation.
Must be able to lift 50lbs.
Must have exceptional customer service skills.
Must be willing to work under all weather conditions, including extreme heat/cold, rain, etc.
This position requires weekend work. Applicants must have availability to work on Saturdays and Sundays.

Nice To Haves

Bring a positive attitude to work daily.
Display exceptional customer service skills; bubbly, friendly, outgoing personality.
Enjoy working with a team and learning new things about the car wash daily.

Responsibilities

Actively promote and sell memberships to new and existing customers.
Maintain a neat appearance and clean hygiene with our professional uniform.
Use tech skills to navigate through iPads and Kiosks to assist customers with their accounts.
Work with a team and learn new things about the car wash daily.
Show up to work on time and ready to provide a fantastic customer experience.
Encourage customers to download and use our app for a better car care experience.

Benefits

Up to 100% of your monthly premiums are covered for Medical, Dental, and Vision coverage.
Supplemental Benefits: Critical Illness, Hospital, Accident, Short Term Disability, etc.
Working Advantage Discount Program: Discounts on hotels/flights/cars, and more.
Employee Recognition Opportunities: Recognize employee achievements during meetings or through company newsletters.
Employee Referral Program: Earn up to $300 when we hire your referrals.
Learning & Development Resources: Ongoing Training & Development; Become a Leader!
Technology & Tools: User-friendly app for self-service processes (i.e. scheduling, pay tracking)
Mental Health & Wellness Support: up to (5) Free Counseling Sessions per year.
Social Responsibility: Volunteer Opportunities with local partnerships (VCU, Flying Squirrels, etc).
Transportation Resources: We can provide you with transportation information through the GRTC RideFinders Program - Carpooling or Ridesharing Options.
Educational Support: For college students, we offer College Tuition Assistance.
Financial Wellness: 401K with up to 3% company match
Paid Time Off (PTO): Life happens; use after you accrue!
Free Employee Assistance Program
Free Life Insurance Coverage ($10k)
Free Uniform Shirts
Free Ultimate Car Wash