Outdoors Guest Service Attendant (Charlottesville)

Flagstop Car WashCharlottesville, VA
Onsite

About The Position

Join Flagstop, a recognized Top Workplace for 2025 and 2026, known for its innovation, leadership, and rapid growth. We are the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders. We are seeking enthusiastic individuals for a full-time or part-time Guest Service Attendant role in a fast-paced, exciting environment. This position requires weekend availability and offers the opportunity to work outdoors in various weather conditions. With over 30 convenient locations, we aim to place you at a site close to home.

Requirements

  • Must be at least 16 years of age.
  • Must have reliable transportation.
  • Must be able to lift 50lbs.
  • Must have exceptional customer service skills.
  • Must be willing to work under all weather conditions, including extreme heat/cold, rain, etc.
  • This position requires weekend work. Applicants must have availability to work on Saturdays and Sundays.

Nice To Haves

  • Positive attitude
  • Tech skills to navigate iPads and Kiosks
  • Enjoy working with a team and learning new things

Responsibilities

  • Provide exceptional customer service with a bubbly, friendly, and outgoing personality.
  • Actively promote and sell memberships to new and existing customers.
  • Maintain a neat appearance and clean hygiene while wearing the professional uniform.
  • Utilize iPads and Kiosks to assist customers with their accounts.
  • Encourage customers to download and use the company app for an enhanced car care experience.
  • Work effectively with a team and learn about the car wash industry daily.
  • Arrive on time and be ready to provide a fantastic customer experience.
  • Work under all weather conditions, including extreme heat/cold and rain.

Benefits

  • Competitive Pay starting at $15/hour, with an average of $2.50/hour extra in bonuses and commissions, potentially leading to an average hourly pay of $17.50/hour with no cap.
  • Flexible Schedules: Morning, afternoon, and evening shifts available.
  • Growth Opportunities: Promote from within with ongoing training and development to become a leader.
  • Outdoor Work Environment.
  • Convenient Locations: Over 30 locations to choose from, close to home.
  • Health & Wellness Benefits: Up to 100% of monthly premiums covered for Medical, Dental, and Vision coverage.
  • Supplemental Benefits: Critical Illness, Hospital, Accident, Short Term Disability.
  • Working Advantage Discount Program: Discounts on hotels, flights, cars, and more.
  • Employee Recognition Opportunities.
  • Employee Referral Program: Earn up to $300 for successful referrals.
  • Learning & Development Resources: Ongoing Training & Development.
  • Technology & Tools: User-friendly app for self-service processes.
  • Mental Health & Wellness Support: Up to 5 free counseling sessions per year.
  • Social Responsibility: Volunteer Opportunities with local partnerships.
  • Transportation Resources: Information through the GRTC RideFinders Program, carpooling, or ridesharing options.
  • Educational Support: College Tuition Assistance for college students.
  • Financial Wellness: 401K with up to 3% company match.
  • Paid Time Off (PTO): Use after accrual.
  • Free Employee Assistance Program.
  • Free Life Insurance Coverage ($10k).
  • Free Uniform Shirts.
  • Free Ultimate Car Wash.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1-10 employees

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