Outdoor Pursuits attn

Discovery Land Company•Kelleys Island, OH

2d•Onsite

About The Position

North Shore Preserve is seeking an Outdoor Pursuits Attendant to join the Outdoor Pursuits Department. The Outdoor Pursuits Attendant will ensure that the highest level of service is offered to the members of our Club by providing the member with personal and professional service throughout the property when pertaining to any and all outdoor activities. The Outdoor Pursuits Attendant role is a very hands-on role and encompasses the organization, instructing, and encouraging of activities, and as much participation as possible in all activities on property. In this role, you will be part of creating the Discovery Land Company experience for our members and fellow employees.

Requirements

Previous experience in the guest service industry
Ability to work flexible hours and on the weekends.
Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
Ability to work in a team environment.
Ability to stay calm and focused during the busiest of times.
Ability to read, write, speak, and understand English; additional languages preferred.
Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.

Nice To Haves

CPR certification is a positive
Boat captains license a plus
Certificates/qualifications preferred.
Experience in hospitality is preferred but not required

Responsibilities

Follow the Outdoor Pursuits Standard Operating Procedure at all times.
Be on safety cover and lifeguard duties for on water activities.
Perform duties and tasks throughout the Club as assigned such as but not limited to stocking, cleaning and preparing for members excursions and activities.
Carry out weekly safety checks on the Powerboat fleet insuring that all boats meet SOP guidelines.
Attend the morning briefing.
Attend the end of day shut down-Adhering to the schedule set out by management.
Regularly attend, participate in and support training and staff meetings for Outdoor Pursuits.
Communicate effectively with your supervisors and managers.
Be an ambassador of the property and DLC at all times on or off property.
Maintain adherence to and stay abreast to any changes of the Employee Handbook.
Be on time when starting a shift, prompt with each job assignment.
Help to implement monthly stock take/inventories of all parts and tools require for area as advised by OP Manager.
Greeting all members.
Participate in activities and games with members.
Facilitating sporting and special events.
Seating the members, moving chairs and umbrellas accordingly.
Supplying members with towels if necessary.
Keeping towels and suntan lotion stocked at stations.
Helping members in and out of the water with water equipment.
Insuring safety of members and children in and around the pools and beach.
Making bonfires.
Greeting and parking golf carts at Valet station.
Tending to members and guests utilizing Outdoor Pursuits areas, ensuring and maximizing their safety and enjoyment at all times.
Assisting members and guests in all activities.