Outdoor Pool Attendant

University of New Hampshire

1d•$14•Onsite

About The Position

The Water Access Attendant ensures a seamless and enjoyable experience for guests at the UNH Outdoor Pool and Mendums Pond by managing facility access, equipment rentals, concessions, and outdoor recreation areas. This role provides excellent customer service, oversees membership and guest pass sales, and helps maintain a safe, welcoming environment. Additional responsibilities include trail maintenance, parking oversight at Mendums Pond, and ensuring the smooth operation of Outdoor Pool concessions. Weekend availability is required for this position.

Requirements

One Year post-secondary education.
Employment contingent of the successful completion of a background check and the following Campus Recreation provided training:, ‘CPR, AED & First-Aid’, Bloodborne Pathogens, and Risk Management training., Aquatics Risk Management Training, and PCI.
Strong Supervision and Safety Awareness: Ability to maintain constant vigilance and ensure the safety and well-being of youth participants in waterfront settings.
Risk Management and Emergency Response Skills: Familiarity with risk management procedures, with the ability to respond effectively to routine and emergency situations, including administering basic first aid.
Effective Communication and Team Collaboration: Strong interpersonal skills to communicate effectively with participants, and colleagues, as well as the ability to work collaboratively within a team environment.

Responsibilities

Guest Services & Facility Access (40%): Provide excellent customer service and greet all patrons warmly. Establish rapport with guests and staff while maintaining a welcoming atmosphere. Maintain a strong knowledge of Campus Recreation programs and facilities. Explain, interpret, and enforce Campus Recreation policies and procedures. Monitor facility access points, ensuring proper guest entry and membership compliance. Process member, guest pass, and daily admission access at Outdoor Pool & Mendums Pond.
Equipment Rentals & Recreation Oversight (25%): Oversee rental and return procedures for boats, stand-up paddleboards, and other recreation equipment. Provide information on available activities, site policies, and operating hours. Supervise and maintain outdoor recreation areas, including trails, picnic sites, and group reservations. Conduct basic trail maintenance to ensure safety and accessibility.
Concessions & Sales (15%): Operate and oversee concession sales at the Outdoor Pool. Handle cash and card transactions for food, beverages, and merchandise. Ensure proper inventory management and cleanliness of the concession area.
Mendums Pond Parking & Site Management (10%): Oversee parking procedures and ensure compliance with Mendums Pond access policies. Assist with traffic flow and parking organization during peak hours.
Safety & General Maintenance (10%): Support overall site safety by monitoring activity and enforcing policies. Assist with minor maintenance tasks to ensure the cleanliness and functionality of facilities.