Outdoor Guest Service Attendant (Parham)

Flagstop Car Wash•Henrico, VA

1d•Onsite

About The Position

Join Flagstop — a recognized Top Workplace for 2025 and 2026, with multiple culture badges including Innovation Top 5%, Trusted Leader, and Supportive Managers. We are also a Fastest-Growing Company and one of the Top 50 largest car wash companies in the U.S. We are the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders. We are seeking enthusiastic individuals for a fast-paced, exciting environment. This role involves working outdoors in various weather conditions and requires a positive attitude, exceptional customer service skills, and the ability to promote and sell memberships. You will use technology like iPads and Kiosks to assist customers and encourage app usage. We offer opportunities for growth within the company, with leaders at many sites promoted from within.

Requirements

Meet the minimum age requirement of 16 years or older.
Maintain reliable transportation to ensure on-time arrival for all shifts.
Lift up to 50 lbs and stand or walk continuously for the duration of an 8-hour shift.
Work confidently outdoors in all weather conditions (extreme heat, cold, rain) and thrive in a loud, fast-paced environment.
Deliver exceptional customer service, operate iPads/kiosks, and actively promote and sell Unlimited Wash Club memberships.
Commit to working weekends (Saturdays and Sundays required).

Responsibilities

Bring a positive attitude to work daily.
Display exceptional customer service skills; bubbly, friendly, outgoing personality.
Actively promote and sell memberships to new and existing customers.
Maintain a neat appearance and clean hygiene with our professional uniform.
Use tech skills to navigate through iPads and Kiosks as you assist customers with their accounts.
Enjoy working with a team and learning new things about the car wash daily.
Show up to work on time and ready to provide a fantastic customer experience to our guests.
Encourage customers to download and use our app for a better car care experience!

Benefits

Competitive Pay starting at $15/hour, with an average of $2.50/hour extra in bonuses and commissions, leading to an average hourly pay of $17.50/hour.
No cap on commissions/bonuses.
Flexible Schedules (Morning, afternoon, and evening shifts available).
Growth Opportunities (We promote from within).
Outdoor Work environment.
Convenient work locations (Over 30 locations).
Health & Wellness Benefits: Up to 100% of monthly premiums covered for Medical, Dental, and Vision coverage.
Supplemental Benefits: Critical Illness, Hospital, Accident, Short Term Disability.
Working Advantage Discount Program: Discounts on hotels/flights/cars, and more.
Employee Recognition Opportunities.
Employee Referral Program: Earn up to $300 for referrals.
Learning & Development Resources: Ongoing Training & Development.
Technology & Tools: User-friendly app for self-service processes.
Mental Health & Wellness Support: Up to 5 Free Counseling Sessions per year.
Social Responsibility: Volunteer Opportunities with local partnerships.
Transportation Resources: Information through GRTC RideFinders Program, Carpooling or Ridesharing Options.
Educational Support: College Tuition Assistance for college students.
Financial Wellness: 401K with up to 3% company match.
Paid Time Off (PTO): Use after you accrue.
Free Employee Assistance Program.
Free Life Insurance Coverage ($10k).
Free Uniform Shirts.
Free Ultimate Car Wash.