Outdoor Dining Host/Hostess (Part-Time)

MPB Hotel LLC•Lantana, FL

17h•Onsite

About The Position

We are seeking an Outdoor Dining Host/Hostess to join the Eau Resort & Spa team. As a key member of the team, you will play an essential role in delivering exceptional service to our guests, upholding the standards of our Forbes Five-Star resort. This role is designated for our oceanfront restaurant, Breeze Ocean Kitchen. We have a Part-Time position available. This role is a flexible position (AM / PM) and all candidates must be able to work weekends, holidays, and nights.

Requirements

Ability to clearly and effectively communicate with guests, co-workers, and management to ensure mutual understanding.
Ability to provide legible communication.
Ability to compute basic mathematical calculations.
0-1 years’ experience in similar position dealing with the general public.
Ability to focus attention on guest needs, remaining calm and courteous.
Ability to promote positive relations with all individuals who approach the restaurant and by telephone.
Ability to exercise good judgment with difficult guests.
Ability to think clearly, quickly, maintain concentration and make concise decisions in pressure situations.
Ability to prioritize, organize and follow up.
Ability to focus attention of details.
Ability to maintain confidentiality of guest information and pertinent hotel data.
Ability to provide clear, pleasant telephone communication with proper grammar.
Ability to remain stationary at assigned post when specified.
Ability to stand for long periods of time.
Ability to endure abundant physical movements throughout the work areas.
Ability to perform job functions with minimal supervision.
Ability to work cohesively with co-workers as part of a team.
Ability to relay instructions, delegate work and follow up.
Ability to perform physical responsibilities, including lifting and transporting items of vary weights, with or without reasonable accommodation.

Nice To Haves

Suggestively sell selected food and beverage items.

Responsibilities

Courteously greet and escort guests to tables and assist in seating, ensuring the hotel's standards of service.
Assist in preparing the restaurant for service and maintaining the cleanliness of the space(s) at all times.
Take reservations and maintain the reservation book.
Assist in monitoring the guests' needs and all phases of the operation.
Assume total responsibility when Manager is not present.