Outcomes Analyst III

Concentra•Addison, TX

11h

About The Position

The Outcomes Analyst III position will support the reporting and analytical responsibilities within the Clinical Analytics department. Analyst will be responsible for all aspects of employer and clinical reporting and analyses, from determining data acquisition and manipulation to final reporting including comprehensive analysis of results, trends, and outcomes. Analyst will also be accountable for special projects, as needed.

Requirements

Bachelor’s Degree in Analytical Science, Math, Computer Sciences, Economics, or related field from an accredited college/university.
Customarily has at least four years of analytical and technical experience in healthcare or related industry
Must have good database experience to manipulate large data sets for analyses (applied experience with MS-SQL, Access, SPSS, SQL, PL/SQL, Visual Basic, Python, or comparable database language)
Must have experience with reporting/data visualization tools (Tableau, MicroStrategy, Power BI, etc.)
Project management and presentation skills
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Working knowledge of Microsoft Applications and other applications
Effective analytical and problem-solving skills
Proven database experience t(SQL) to manipulate large data sets for analyses
Demonstrated ability to effectively manage projects and present information professionally and effectively to various individuals, groups, and others
Excellent interpersonal and communication (both verbal and written) skills
Ability to meet deadlines and be flexible when priorities are re-assessed

Nice To Haves

Graduate degrees (Masters and/or Doctorate) are required if job related experiences do not meet the minimum years of experience requirement

Responsibilities

Complete utilization analyses to support clinicians: evaluate practice patterns, trends, outliers and opportunities lending insight to practice patterns or variation in outcomes statistics
Generate standard reports (daily, monthly/quarterly) to support work comp utilization and reporting
Develops and executes on low to medium level projects to implement solutions for reporting with frequent management input and supervision; while elevating issues to management when needed
Complete utilization analyses to support external customers: evaluate clinicians' practice patterns and outlier metrics to explain alignment or deviation from clinical model
Identify opportunities to improve, document and/or train others on reporting processes and procedures to gain efficiency and productivity
Work with internal departments to customize reports/analyses for presentations and client meetings
Contribute to UAT/Quality testing for new reports/dashboards and enhancements to outcomes system database (EDW)