Outcome-Focused Business Solutions Engineer

CiscoNew York, NY
$223,000 - $330,300Remote

About The Position

Join a forward-thinking team of technical experts dedicated to bridging the gap between strategic business priorities and impactful technology outcomes for our Public Sector clients. We serve as the vital link between people, process, technology, and data to co-create solutions for our most complex customer challenges. Our team operates at the intersection of innovation and strategy, fostering a collaborative culture where diverse perspectives drive inclusive solution development. You will work in a high-energy, matrixed environment alongside virtual teams of specialists focused on delivering measurable value and long-term transformation for our clients. It is an exciting opportunity to shape the future of enterprise technology while acting as a trusted advisor to industry leaders.

Requirements

  • 8+ years of experience in a technical sales, solutions engineering, business solutions architecture, or enterprise architecture role.
  • 8+ years of experience designing and articulating complex, end-to-end architectures within enterprise environments.
  • Deep knowledge of Cisco's portfolio, including networking, security, AI, cloud, and observability.
  • Proven success in consultative, outcome-based selling and value engineering.
  • Experience translating business outcomes into technical strategies, architectures, and actionable execution plans.

Nice To Haves

  • MBA and CCIE strongly preferred.
  • Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or equivalent practical experience.
  • Strong executive presence with the ability to build credibility and trust with senior IT leaders, and business decision makers
  • Experience facilitating design thinking workshops, discovery sessions, or collaborative solution-development engagements.
  • Self-starter who thrives with autonomy and drives initiatives forward in a fast-paced, matrixed environment.
  • Experience delivering compelling customer presentations to both technical and executive audiences.
  • Experience developing multi-year technical strategies, transformation roadmaps, and cross-architecture solutions.
  • Familiarity with enterprise architecture frameworks, design thinking methodologies, and agile practices.
  • Experience influencing product roadmaps by sharing customer insights with engineering and product teams.

Responsibilities

  • Serve as a trusted technical and business advisor to Public Sector customer executives, IT leaders, and line-of-business stakeholders, translating strategic priorities into measurable technology outcomes.
  • Lead strategic discovery sessions and design thinking workshops to uncover customer pain points, define success metrics, and co-create solution roadmaps.
  • Architect comprehensive, end-to-end solutions that integrate Cisco's diverse platforms into scalable, secure, and cost-effective customer environments.
  • Own the technical strategy and solution narrative across the full sales cycle — from opportunity creation through discovery, validation, deployment, and value realization.
  • Orchestrate virtual teams of specialists, partners, and engineering resources to accelerate opportunities and ensure customers realize the intended value of deployed solutions.
  • Drive long-term customer success by aligning technology investments with business transformation, competitive displacement, and revenue growth.

Benefits

  • medical, dental and vision insurance
  • a 401(k) plan with a Cisco matching contribution
  • paid parental leave
  • short and long-term disability coverage
  • basic life insurance
  • Cisco restricted stock units
  • 10 paid holidays per full calendar year
  • 1 floating holiday for non-exempt employees
  • 1 paid day off for employee’s birthday
  • paid year-end holiday shutdown
  • 4 paid days off for personal wellness
  • 16 days of paid vacation time per full calendar year (non-exempt employees)
  • flexible vacation time off program (exempt employees)
  • 80 hours of sick time off provided on hire date and each January 1st thereafter
  • up to 80 hours of unused sick time carried forward
  • Additional paid time away may be requested to deal with critical or emergency issues for family members
  • Optional 10 paid days per full calendar year to volunteer
  • annual bonuses (for non-sales roles)
  • performance-based incentive pay (for sales roles)
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