Business Outcome Analyst
About The Position
The Business Outcome Analyst (BOA) at Atlas Air Worldwide is a multifaceted role focused on supporting squads or projects by clarifying requirements, removing obstacles, and facilitating workflow to ensure the delivery of promised outcomes. This role blends the responsibilities of a business analyst, scrum master, project manager, document writer, and team facilitator. Unlike traditional business analysts, BOAs are not solely focused on creating extensive documentation. They are also more involved than a hands-off scrum master and go beyond a project manager's typical go-live focus by ensuring post-launch value delivery. BOAs are pragmatic leaders who understand business strategy and strategic intent, aiming to maximize the business value delivered by their squad. They act as crucial communication bridges between product owners, project managers, stakeholders, and the squad. They facilitate squad planning and retrospectives to ensure reliable delivery and continuous improvement. Importantly, BOAs do not have direct reporting authority over the squad; instead, they champion the development of self-managing teams and avoid becoming a single point of failure. They are also responsible for upholding company values and behavioral standards as outlined in the Code of Conduct.
Requirements
- Degree or equivalent experience
- 3+ years of experience as a business analyst, scrum master or product manager
- 1+ years’ experience in an agile delivery culture
- Experienced influencer and story teller with good Oral/Written communication skills
- Workshop facilitation
- Flexibility to adapt to a fast-paced work environment
- Critical thinking skills
- Self-motivated
- Team player
- Able to support building a high performing team culture
- Able to coach more junior team members
Nice To Haves
- Experience with ERPs or Enterprise Platforms as a product is a plus
- Experience delivering applications within an automated CI/CD SDLC is a plus
- Airline or logistics experience an advantage but not essential
Responsibilities
- Work with product owner and squad/project to groom and prepare the backlog into stories ready to be worked on
- Facilitate squad/project planning
- Ensure squad/project follows the Atlas system of work
- Works closely with the portfolio team to support planning and updates
- Facilitates communication between all key squad stakeholders
- Facilitates and champions squad/project delivery rituals (e.g. scrum ceremonies etc)
- Champions a self-managing team culture
- Facilitates workshops for clarifying problems, identifying solutions and driving aligned decision making
- Ensures decisions and key milestones are well documented
- Ensures squad/project artifacts are effective and well organized
- Documents process maps and value streams
- Able to research topics and produce white papers or decision papers to support decisions
- Supports squad in developing and maintaining suitable delivery metrics
- Support Application Development Chapter Lead in implementing an engineering culture
- Support Portfolio Senior Director in implementing an adaptive human centric system of work
- Coordinate activities of junior BOAs
Benefits
- medical, dental and vision insurance
- employee assistance program
- generous paid time off
- 401K contributions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
