Remote Outbound Supplier Enablement Representative

Global Payments Inc.•Atlanta, GA
•Remote

About The Position

The Outbound Supplier Enablement Representative helps expand Global Payments’ virtual card payment network by researching, qualifying, and enrolling suppliers in MineralTree’s virtual card payment program. The role uses high-volume outbound outreach and consultative conversations to explain virtual payment benefits, address objections, guide suppliers through enrollment, and provide a strong customer experience. It also gathers and validates supplier information and works toward enrollment, performance, and quality goals. The representative manages outreach with self-motivation and minimal supervision, supports other functions within the Payment Optimization and Payment Operations teams, identifies process improvements, and may assist with onboarding and training new team members. The position is part of a collaborative Payment Optimization team focused on increasing supplier participation in virtual card and electronic payment solutions and helping customers improve the value of their payment programs.

Requirements

  • 1–3 years of outbound sales, business development, or customer engagement experience.
  • Exceptional written and verbal communication skills.
  • Strong presentation and relationship-building abilities.
  • Customer-focused mindset and outstanding attention to detail.
  • High energy, accountability, and self-motivation.
  • Excellent problem-solving skills and resourcefulness.
  • Ability to manage objections and influence outcomes through consultative conversations.
  • Strong integrity and professionalism.
  • Experience using CRM platforms such as Salesforce.
  • Proficiency with Microsoft Excel and PowerPoint.
  • Desire to contribute to a fast-growing, collaborative, high-performance culture.

Nice To Haves

  • B2B sales experience.
  • Experience in virtual card, ePayables, commercial card, merchant processing, payments, procurement, or fintech industries.
  • Track record of consistently exceeding performance goals and targets.
  • Experience in high-volume outbound calling environments.
  • Knowledge of supplier enablement, payment optimization, or accounts payable solutions.
  • Experience mentoring or training new team members.

Responsibilities

  • Research, qualify, and enroll suppliers in MineralTree’s virtual card payment program through high-volume outbound outreach.
  • Educate suppliers on the benefits of accepting virtual card payments and joining the payment network.
  • Identify and overcome objections through active listening, consultative conversations, and professional communication.
  • Guide suppliers through enrollment while delivering an exceptional customer experience.
  • Gather and validate supplier information accurately and efficiently.
  • Meet or exceed weekly and monthly enrollment, performance, and quality assurance goals.
  • Manage outbound calling activity and results with minimal supervision.
  • Cross-train and support additional functions within the Payment Optimization and Payment Operations teams as needed.
  • Evaluate business processes and recommend improvements to efficiency and customer satisfaction.
  • Support onboarding and training efforts for new team members.
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