Outbound Supervisor

KSI Trading Corp • Avon, IN

8h • $60,000 - $65,000 • Onsite

About The Position

The Outbound Supervisor oversees all outbound shipping operations, ensuring timely, accurate, and cost-effective shipment of goods. This role is responsible for supervising outbound associates, maintaining shipping schedules, and coordinating with internal departments to meet customer delivery expectations.

Requirements

• 3+ years of experience in warehouse or distribution center operations.
• Familiarity with WMS (Warehouse Management Systems), scanning equipment, and shipping software.
• Strong organizational and communication skills – attention to details.
• Ability to manage multiple priorities in a fast-paced environment.
• Forklift certification (or ability to become certified).
• Ability to lift to 50 lbs. and stand/walk for extended periods.
• Excellent analytical skills
• Must have excellent people management and time management skills and abilities

Nice To Haves

• Associate or bachelor’s degree in a related field preferred.
• 1+ year in a leadership or supervisory role preferred.

Responsibilities

• Supervise daily outbound shipping operations to ensure orders are picked, packed, and shipped accurately and on time.
• Monitor workflow, assign tasks, and ensure proper staffing levels for outbound shifts.
• Promote and ensure compliance with company policies, safety procedures, and shipping standards.
• Collaborate with Inventory, Transportation, and Customer Service teams to coordinate timely deliveries.
• Troubleshoot order issues, shipping errors, or delays, and implement corrective actions.
• Train, mentor, and coach outbound associates; conduct performance evaluations.
• Ensure proper use and maintenance of equipment, including pallet jacks, forklifts, and scanners.
• Monitor KPIs related to accuracy, on-time shipping, labor productivity, and quality control.
• Maintain documentation for shipments, including BOLs, manifests, and tracking records.
• Identify opportunities for continuous improvement in outbound operations.

Benefits

• PTO
• paid holidays
• health, dental, and vision insurance
• a 401(k) with company match
• employer-paid life insurance up to $50,000
• supplemental insurance options
• $500 employer HSA contribution for those employees enrolled in an HSA-eligible plan
• $500 employee referral bonus
• access to employee discounts through our healthcare and payroll partners

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree