Outbound Dock Supervisor

Oak Harbor Freight Lines • Reno, NV

3d • $78,000 - $83,000 • Onsite

About The Position

The Outbound Supervisor’s role is to provide the highest level of front-line customer service to Oak Harbor Freight Lines' internal and external customers. Oak Harbor Freight Lines is a regional trucking company with over 100 years of history, operating across Washington, Oregon, Idaho, Nevada, Utah, Arizona, and California.

Requirements

• Excellent verbal and written communication skills.
• Strong PC proficiency: experience with MS Office products required.
• Attention to detail and demonstrated ability to organize multiple priorities and projects.
• Regular attendance is required.

Nice To Haves

• Minimum of 2 years of experience in a cross-dock role.
• Ability to thrive in a fast-paced and challenging environment.
• AS400 experience is preferred but not required.
• H.S. diploma or GED.

Responsibilities

• Lead, guide, and direct dock employees as needed, including setting targets, monitoring performance, and providing coaching and development to meet company standards.
• Hold regular safety and communication meetings with employees.
• Prepare daily dispatch paperwork, including hazmat documentation.
• Meet all assigned key performance indicators (KPIs).
• Communicate with leaders, dockworkers, and customer service teams to troubleshoot freight delays or exceptions.
• Review and revise schedules to increase efficiencies and reduce costs.
• Enforce understanding and compliance with all company policies and procedures, safety rules, and government regulations.
• Perform additional duties as assigned by the Operations Manager/Terminal Manager.

Benefits

• Comprehensive medical, dental, and vision insurance with multiple plan options to fit your needs.
• Employee-only coverage costs up to 2% of gross income.
• Family coverage costs up to 4% of gross income.
• 401(k) – 100% match up to 5% of the employee’s contribution.
• PTO – Accrue 80 hours within the first 11 months.
• Holiday pay after 90 days.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED