Remote Outbound Sales Representative
About The Position
Outbound Sales Agents work in an automated phone system that makes telephone calls to potential customers who respond to various ADT marketing and partner campaigns. Agents engage with these potential customers, verify each contact meets specified criteria, and transfer the qualified customer to an Inbound Sales Specialist. This role requires the agent to reside in one of the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, New Hampshire, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, or Wyoming. The position involves focused verbal communication, using pointed rebuttals to overcome objections, demonstrating empathy, updating call status in the phone system, maintaining availability to engage with potential customers, and adhering to company compliance and quality standards. A high-speed internet connection with a minimum of 50Mbps download/25Mbps upload speed, accessed solely by an ethernet cord, is required.
Requirements
- High school diploma or GED required.
- Basic computer skills required.
- Must complete and pass a pre-employment drug/background check.
- High-speed internet with min 50Mbps download/25Mbps upload speed and access to internet solely by ethernet cord.
- Excellent communication skills.
- Independent worker with experience in a commission-based environment.
- Self-starter and motivated by personal goal achievement.
- Critical Thinking and Problem-Solving abilities.
- Strong listening skills used to conduct needs analysis.
- Excellent problem-solving and communication skills.
- Strong use of business vocabulary.
- Strict adherence to team agendas, policies, and guidelines.
Nice To Haves
- Sales experience preferred.
- Over-the-phone call center experience preferred.
Responsibilities
- Engage with potential customers who respond to various ADT marketing and partner campaigns.
- Verify each contact meets specified criteria.
- Transfer qualified customers to an Inbound Sales Specialist.
- Use pointed rebuttals to overcome objections.
- Demonstrate empathy.
- Update call status in the phone system.
- Maintain availability to engage with potential customers.
- Adhere to company compliance and quality standards.
Benefits
- Medical
- Dental
- Vision
- 401k w/ match
- Tuition reimbursement
- Paid Time Off
- Career growth opportunities
- Paid training
- Commissions paid bi-weekly
- Short-term and long-term disability coverage
- Life insurance
- Wellbeing benefits
- 6 paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
