Outbound Mail Coordinator

EXL • Pittsburgh, PA

2d • Onsite

About The Position

Why Choose EXL Health? At EXL Health, we are more than just a company, we’re a team committed to innovation and excellence in healthcare. From your first day, you will collaborate with talented professionals, sharpen your skills, and contribute to solutions that shape the future of healthcare. Here is what makes this role and our culture exciting: Dynamic and supportive environment: Work in a fast-paced, high-energy setting where your contributions matter. Endless learning opportunities: Gain firsthand experience in medical records management, workflow optimization, and team collaboration. Growth potential: EXL Health values your development with mentoring programs and pathways for advancement. Purpose-driven work: Join a mission that helps improve healthcare processes while safeguarding patient confidentiality.

Requirements

• High school diploma (or equivalent) required.
• Strong organizational abilities, attention to detail, and problem-solving mindset.
• Proficiency in Microsoft Excel and Outlook is essential.
• Comfortable managing multiple tasks in a high-volume environment, working independently or as part of a team.
• Ability to stand for extended periods and lift up to 50 lbs.

Nice To Haves

• Previous experience in a mailroom, mail handling or printshop is a plus.

Responsibilities

• Prepare files of outgoing Audit letters daily
• Maintain tracking of all outgoing letters
• Operate postage meter, inserter, scanner, printers
• Troubleshooting machine jams, performing quality checks
• Responsible for monitoring supply levels and communicating when they need to be reordered
• Responsible for communication and reporting of any equipment, system or workflow issues to the appropriate Leadership or Team Members
• Meet quality and productivity standards as indicated by service level
• Comply with HIPAA, and postal regulations
• Review and process return mail
• Other duties as assigned to support the audit process and/or company-wide programs

Benefits

• Professional Growth: Learn from industry leaders and grow your expertise in healthcare operations.
• Collaboration: Be part of a close-knit, supportive team that values your contributions.
• Work-Life Balance : Enjoy a consistent weekday schedule, leaving your evenings and weekends open.
• Recognition: Your efforts will not go unnoticed, we celebrate achievements and foster a culture of appreciation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED