Outbound CSR Service Scheduler

Flotilla Partners • Stuart, FL

18h • Onsite

About The Position

We are hiring Outbound Customer Service Schedulers to join our growing Service Department. This is a high-energy, phone-based role focused on outbound calling, customer follow-up, and appointment setting. If you’re someone who can stay focused, handle volume, and wants to earn based on production, this is the opportunity for you.

Requirements

• Comfortable on the phone for the entire shift
• Strong work ethic and self-motivation
• Coachable and open to feedback
• Basic typing and computer skills
• Reliable personal transportation

Nice To Haves

• Outbound and/or inbound call center experience
• Customer service or sales background
• Experience using a CRM system
• Bilingual is a plus

Responsibilities

• Make high-volume outbound calls daily
• Follow up with existing and inactive customers
• Schedule and confirm service appointments
• Re-engage customers for annual maintenance and services
• Use CRM systems to track activity, notes, and outcomes
• Follow call scripts and overcome common objections
• Maintain consistent call pace throughout your shift

Benefits

• Competitive hourly pay
• Commission on performance
• Opportunity to increase earnings based on production
• PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed