Outbound Assistant (Part-Time) - TalentZök

Talent Zok•Sacramento, CA

About The Position

TalentZök is seeking a part-time Outbound Assistant to support medical and legal evaluation appointments at assigned facilities in Sacramento, California, and surrounding local service areas. The role involves traveling locally to scheduled appointments, welcoming and checking in physicians, attorneys, examinees, and other parties, preparing and reviewing paperwork, editing reports and correspondence, taking basic patient vitals, and providing communication, follow-up, and administrative support. The assistant is expected to handle medical and legal information professionally and confidentially and to provide excellent service in a client-facing environment. The position requires a valid driver's license, a clean driving record, a dependable vehicle, and willingness to travel locally. A working knowledge of medical terminology and strong proofreading, editing, spelling, grammar, punctuation, and communication skills are required. Bilingual Spanish skills are strongly preferred.

Requirements

  • Valid driver's license.
  • Clean driving record.
  • Dependable vehicle.
  • Willingness to drive locally to service clientele.
  • Working knowledge of medical terminology.
  • Strong proofreading and editing skills.
  • Strong spelling, grammar, and punctuation skills.
  • Professional written and verbal communication skills.
  • Strong attention to detail.
  • Ability to interact professionally with physicians, attorneys, examinees, interpreters, court reporters, and clients.
  • Ability to prepare and review legal and medical correspondence.
  • Ability to take basic patient vitals as needed.
  • Ability to work independently while traveling to assigned facilities.
  • Ability to work part-time hours in Sacramento, California, and surrounding local service areas.

Nice To Haves

  • Bilingual Spanish skills are strongly preferred.

Responsibilities

  • Drive to assigned facilities for scheduled appointments.
  • Greet and check in physicians, attorneys, examinees, and other parties.
  • Communicate professionally with examinees, interpreters, court reporters, doctors, attorneys, and internal team members.
  • Prepare paperwork and reports.
  • Edit reports and legal or medical correspondence.
  • Proofread documents for spelling, grammar, punctuation, clarity, and accuracy.
  • Take basic patient vitals, including range of motion, blood pressure, and temperature.
  • Assist doctors and attorneys with phone calls, emails, reports, and follow-up items.
  • Support appointment flow and ensure required documentation is complete.
  • Maintain professionalism and confidentiality when handling medical and legal information.
  • Provide excellent customer service to clients, examinees, and onsite contacts.
  • Perform other duties as assigned.
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