Outbound Acquisition Specialist
MileOne Autogroup•Virginia Beach, VA
•Onsite
About The Position
Hall Automotive is in the process of building an Acquisition Team for acquiring used cars for the company. This position is primarily calling, texting, and emailing with customers about their current vehicle they are looking to sell, and working alongside our Buyers to gather the details needed for rough appraisals. This role can provide you with a flexible schedule, Monday-Friday. This is an in-office position.
Requirements
- Comfortable making outbound calls in warm and cold-calling scenarios, 8 hours per day
- Excellent verbal and written communication skills
- Strong computer skills
- Empathetic and proactive in dealing with customer concerns
- Able to pivot to sales and appointment setting as needed
- Professional and friendly at all times
- Self-motivated and able to multi-task efficiently
Nice To Haves
- Elead experience is a plus
Responsibilities
- Follow up with customers looking to value or sell their car
- Goal is to set an appointment for a free appraisal
- Understand customer needs
- Obtain customer details for Buyer if a rough offer is needed
- Provide a caring and can-do attitude within the context of all customer communication
- Utilize phone calls, texts and emails to engage customers as needed
Benefits
- Health and financial benefits
- Training and mentoring
- Employee Purchase Program
- MileOne Support Fund: by Employees, for Employees
- NextMile Scholarship Program
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
