OTM Business Systems Analyst
About The Position
Provide consulting support within their functional area of expertise while actively seeking ways to apply system technology to business processes. This includes research and identification of enabling functionality based on customer requirements. Incumbents in this position are challenged to develop and maintain credibility and effective working relations with leadership, business users, process owners and fellow team members in a way that demonstrates an understanding of business problems, as well as IT/IS strategies, issues, and priorities. Facilitate development of solutions that combine knowledge of business processes and issues, technological options, and process facilitation techniques. Advise on options, risks, resource requirements, and impact on other business processes and system priorities. Proficient in troubleshooting real time OTM and integration issues between OTM and external application: SAP, JDE. Manage and support the design, development, and administration of all applications and services within the OTM eco-system, related software tools and interfaces, including OTM helpdesk ticketing system. In addition to working on user tickets, the OTM Business Analyst will work on sprint tasks and deliver the tasks within the deadline.
Requirements
- Bachelor's degree (or foreign equivalent) in Electronics Engineering, Computer Science, or a related field
- Five (5) years of experience in the job offered or a related position
- Demonstrable knowledge of OTM Config & Admin
- Demonstrable knowledge of SQL
- Demonstrable knowledge of XML
- Demonstrable knowledge of EDI
- Demonstrable knowledge of REST/SOAP APis
- Demonstrable knowledge of Oracle BI Publisher
- Demonstrable knowledge of Security & Access Control Management
- Demonstrable knowledge of XSLT
- Demonstrable knowledge of MDM
Responsibilities
- Provide consulting support within their functional area of expertise while actively seeking ways to apply system technology to business processes.
- Research and identification of enabling functionality based on customer requirements.
- Develop and maintain credibility and effective working relations with leadership, business users, process owners and fellow team members.
- Facilitate development of solutions that combine knowledge of business processes and issues, technological options, and process facilitation techniques.
- Advise on options, risks, resource requirements, and impact on other business processes and system priorities.
- Troubleshoot real time OTM and integration issues between OTM and external application: SAP, JDE.
- Manage and support the design, development, and administration of all applications and services within the OTM eco-system, related software tools and interfaces, including OTM helpdesk ticketing system.
- Work on user tickets and sprint tasks and deliver the tasks within the deadline.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
