OTC Manager III

Yamaha Motor Corporation, USA•Marietta, GA

4d•Onsite

About The Position

Yamaha is seeking an Order to Cash (OTC) Manager III for its facility in Marietta, Georgia. This position leads a team responsible for delivering and supporting SAP sales and distribution applications, including the ECC and S/4 HANA portfolio and Vistex Analytics. The role directs application-related activities within the Information Services Division, supervises employees and contract resources, and provides overall direction and regular monitoring of application development with little supervision. The manager partners with OTC (SD) business leads to understand business needs and ensure system requirements are met. The role coordinates support for production systems and the delivery of new supply system projects, including detailed project plans across the systems development life cycle, budgets, schedules, and ongoing communication with business and Information Services groups. It also oversees vendor relationships, reviews systems and practices for compliance and continual improvement, and provides project updates, reporting, and presentations. Some travel may be required. Other duties may be assigned.

Requirements

At least 5 years of experience.
Experience with SAP ECC and S/4 HANA SD functions.
Deeper knowledge of integration points with other modules, including Accounting (FI/CO) and PTP (Procure to Pay), Credit Management, Billing (credit memos, debit memos, and invoices), and Customer Master Data.
Effective customer service skills and extensive experience in supported business process areas.
Demonstrated 360-degree leadership abilities and effectiveness as a team member.
Customer- and team-oriented approach, with the ability to work and communicate effectively with staff at all levels.
Strong oral and written communication skills.

Nice To Haves

Prior experience with Vistex Incentives Management.
Familiarity with small parcel shipping tools such as Process Weaver and XPS.

Responsibilities

Direct activities within the Information Services Division related to the Applications department.
Supervise staff and contract resources, including hiring, performance evaluations, and training.
Manage the ECC and S/4 HANA portfolio focused on sales and distribution, including Vistex Analytics.
Partner with OTC (SD) business leads to understand business needs and ensure system requirements are met.
Coordinate project team efforts in supporting existing production systems and executing new supply system projects.
Ensure detailed project plans cover the full systems development life cycle and associated project budgets.
Build and maintain relationships with key accounting teams, and manage project budgets and schedules with project managers.
Review systems and practices for compliance with procedures, regulations, and standards, and for continual improvement.
Communicate with OTC (SD) management and Information Services Division groups at all levels of the company.
Manage vendors, including rate negotiations, service level agreements, issue resolution, compliance with Yamaha standards, and timely project deliverables.
Provide status updates, reports, and presentations about Information Services Division projects, initiatives, and long-term plans.
Provide leadership and ensure adherence to accepted Information Services Division project management and systems development methodologies.
Provide overall direction and regularly monitor application development activities with little supervision.
Escalate issues to upper management when scope, timeline, or budget are impacted.
Perform other duties as assigned.
Travel as required.