OTC Manager III

Yamaha Motor•Marietta, GA

About The Position

Yamaha is seeking an Order to Cash (OTC) Manager III for its facility in Marietta, Georgia. The position leads a team responsible for delivering and supporting SAP sales and distribution applications, and directs activities within the Information Services Division’s Applications department. It oversees the ECC and S/4 HANA portfolio focused on sales and distribution, including Vistex Analytics, and partners with OTC business leads to understand business needs and ensure system requirements are met. The role coordinates support for production systems and the execution of new supply system projects across the systems development life cycle, including project plans, budgets, schedules, and relationships with accounting teams and project managers. It manages staff and contract resources, vendors, project communications and reporting, and compliance with ISD guidelines and applicable procedures, regulations, and standards. The manager provides overall direction and monitors application development activities with little supervision, escalating issues to upper management when project scope, timeline, or budget are affected. Some travel may be required.

Requirements

5+ years of experience.
Experience with SAP ECC and S/4 HANA SD functions.
Deeper knowledge of integration points with other modules, including Accounting (FI/CO), PTP (Procure to Pay), Credit Management, Billing (credit memo, debit memo, and invoices), and Customer Master Data.
Effective customer service skills and extensive experience in supported business process areas.
Demonstrated 360-degree leadership abilities and ability to work effectively as a team member.
Ability to communicate and work effectively with staff at all levels.
Strong oral and written communication skills.

Nice To Haves

Prior experience with Vistex Incentives Management.
Familiarity with small parcel shipping tools such as Process Weaver and XPS.

Responsibilities

Direct activities within the Information Services Division related to the Applications department.
Lead delivery and support of SAP sales and distribution applications, including the ECC and S/4 HANA portfolio and Vistex Analytics.
Supervise staff and contract resources, including hiring, performance evaluations, and training.
Partner with OTC (SD) business leads to understand business needs and ensure system requirements are met.
Coordinate project teams supporting production systems and executing new supply system projects.
Ensure detailed project plans cover the full systems development life cycle and associated project budgets.
Build and maintain relationships, budgets, and schedules with accounting teams and project managers.
Review systems and practices for compliance with procedures, regulations, and standards, and promote continual improvement.
Communicate with OTC (SD) management and ISD groups at all levels of the company.
Manage vendors, including rate negotiations, service-level agreements, issue resolution, compliance with Yamaha standards, and timely project deliverables.
Provide status updates, reports, and presentations on ISD projects, initiatives, and long-term plans.
Provide leadership and ensure adherence to ISD project management and systems development methodologies.
Direct and regularly monitor application development activities with little supervision.
Escalate issues to upper management when project scope, timeline, or budget are impacted.
Perform other duties as assigned.