OTC Collections Analyst

Avispa Technology•New York, NY

1d•Onsite

About The Position

A leading digital streaming network seeks an OTC Collections Analyst to manage a high-volume Ad Sales Linear Cable accounts receivable portfolio, drive cash collections, resolve billing discrepancies, and support reporting and analysis activities. This role plays a critical part in optimizing cash flow, reducing aging receivables, and partnering with internal and external stakeholders across a fast-paced, enterprise-level environment.

Requirements

1+ year of experience in collections, accounts receivable, accounting, finance, order-to-cash, or a related business function.
General knowledge of accounting principles and accounts receivable processes.
Strong Microsoft Excel skills, including formulas, VLOOKUPs, pivot tables, charts, reporting, and data analysis.
Proficiency with Microsoft Word and Outlook.

Nice To Haves

A bachelor's degree in Accounting, Finance, Economics, or a related field is preferred.
Experience working within large enterprise organizations is strongly preferred.
Experience with ERP systems such as SAP is preferred.
Collections or accounts receivable experience is preferred.
Bilingual Spanish communication skills are preferred, as it may be required to partner with teams in South America.
Media, advertising, cable industry, or entertainment industry experience is preferred.

Responsibilities

Manage an advertising accounts receivable portfolio of approximately $100M, proactively collecting outstanding balances, maintaining payment activity, resolving discrepancies, and minimizing bad debt risk through customer outreach via phone and email.
Investigate, reconcile, and resolve billing, payment, and account discrepancies while partnering with Ad Sales, Customer Service Representatives, Cash Application teams, and other stakeholders to ensure timely resolution and cash conversion.
Prepare, analyze, and maintain reports, forecasts, aging reviews, cash projections, discrepancy reports, DSO metrics, VP reporting packages, refund requests, account reconciliations, and audit support documentation using advanced Excel functions.
Collaborate with internal departments, leadership teams, and international partners to support month-end close activities, cash application processes, customer inquiries, account reviews, payment plans, and collections strategies.
Monitor customer payment trends, identify risks, escalate financial concerns, maintain accurate accounts receivable records, and contribute to process improvements that support organizational cash flow and performance goals.