OSFM Program Officer

Arizona Department of Administration•Phoenix, WA
•Onsite

About The Position

The OSFM Program Officer reports to the State Fire Marshal and serves as a key strategist for data collection, reporting, and analysis to ensure statewide compliance with the Arizona State Fire Code and national reporting standards. The position supervises and mentors subordinate staff. The role oversees the Arizona Fire Code Compliance System (AFCCS) database and inventory, including its data architecture and administrative life cycle. It manages the ingestion, normalization, and validation of data from the Arizona Department of Administration, State School Facilities Board, and all 15 county jurisdictions. The position also administers regulatory oversight and compliance frameworks for specialized certifications, including trampoline courts and food truck submissions, and manages data tracking, governance, and reporting for the Fire Fighter Relief Pension Fund. The Program Officer coordinates audit and compliance activities, manages audit responses, prepares quarterly reports and inspection summaries, and ensures compliance deliverables are accurate and timely. The position also oversees the National Emergency Reporting Incidents System (NERIS) program and staff; represents the OSFM at meetings; prepares division performance and budget-submittal reports; oversees the OSFM budget and purchasing process; and assists with OSFM policies, Standard Operating Guidelines, and fire manuals. Special projects and other related duties may be assigned.

Requirements

  • Knowledge of reporting automation and business process improvement methodologies.
  • Knowledge of statistical concepts and data analysis techniques.
  • Knowledge of leadership and supervision principles and practices.
  • Knowledge of auditing, monitoring, and investigative techniques.
  • Knowledge of records management, documentation standards, and confidentiality requirements.
  • Proficiency with computer software such as Microsoft Office or Google Suite and other relevant technologies and dashboards.
  • Skills in data analysis and report preparation.
  • Ability to identify, document, and communicate software bugs and feature requests to IT staff and software vendors.
  • Ability to create comprehensive user guides for end users.
  • Written, verbal, and interpersonal communication skills for formal and informal presentations to the public, groups, and the fire service.
  • Research, problem-solving, and project management skills.
  • Ability to create Standard Operating Procedures.
  • Ability to optimize system logic to reduce fire inspection and plan-submission bottlenecks.
  • Ability to distinguish application or user issues from IT infrastructure, network, or hardware problems and escalate appropriately.
  • Ability to audit system data for data-entry errors, missing fields, or broken workflow paths.
  • Ability to assist end users with software navigation and password resets.
  • Ability to communicate effectively with users, managers, and vendors to address concerns and recommend alternatives.
  • Ability to ensure security and information-release policies and procedures are followed.
  • Ability to establish and maintain positive working relationships and maintain confidentiality.
  • Valid Arizona driver's license; employees driving on state business must retain an appropriate current license, complete required training, and pass required driving-record checks.
  • Must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify) as a newly hired State employee.

Nice To Haves

  • Bachelor’s degree.
  • Five or more years of professional experience in regulatory compliance, data system administration, fire prevention, or project management.
  • Project Management Professional (PMP) certification.
  • International Code Council (ICC) certification.
  • NFPA Fire Inspector certification.

Responsibilities

  • Oversee and administer the Arizona Fire Code Compliance System (AFCCS) database and inventory, including its data architecture and administrative life cycle.
  • Manage ingestion, normalization, and validation of datasets from the Arizona Department of Administration, State School Facilities Board, and all 15 county jurisdictions.
  • Direct regulatory oversight and compliance frameworks for specialized certifications, including trampoline courts and food truck submissions.
  • Administer data tracking, governance, and reporting for the Fire Fighter Relief Pension Fund (FFRPF).
  • Coordinate audit and compliance activities, deliver the accountability plan, and manage the end-to-end audit response process.
  • Prepare quarterly reports and detailed inspection summaries, ensuring compliance deliverables are accurate and timely.
  • Oversee the National Emergency Reporting Incidents System (NERIS) program and staff.
  • Represent the OSFM at meetings as requested.
  • Develop reports on division performance measures and expected outcomes for budget submittal, as well as other specialized reports.
  • Oversee the OSFM budget and purchasing process.
  • Assist with OSFM policies, Standard Operating Guidelines (SOGs), and fire manuals as requested.
  • Supervise and mentor subordinate staff.
  • Complete special projects and other duties related to the position as assigned.

Benefits

  • Affordable medical, dental, life, and short-term disability insurance plans.
  • Top-ranked retirement and long-term disability plans.
  • 10 paid holidays per year.
  • Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child (pilot program).
  • Vacation accrual of 4.00 hours bi-weekly for the first three years.
  • Sick time accrual of 3.70 hours bi-weekly.
  • Deferred compensation plan.
  • Wellness plans.
  • Tuition reimbursement eligibility after one year of employment.
  • Participation in the Arizona State Retirement System (ASRS), subject to statutory eligibility and membership criteria; enrollment eligibility begins after 27 weeks of employment.
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