LTL Trucking - OS&D Clerk III

Oak Harbor Freight Lines • Portland, OR

4d • Hybrid

About The Position

Oak Harbor Freight Lines is seeking an OS&D Regional Clerk – Level III to join their Corporate OS&D department. This role is responsible for managing and resolving freight discrepancies within an assigned region, including overages, shortages, damages, refusals, and unidentified freight. The OS&D Regional Clerk – Level III will act as the main OS&D resource for terminal personnel, ensuring prompt resolution of freight exceptions while adhering to Oak Harbor policies and procedures.

Requirements

• 3–5 years of transportation experience required.
• High school diploma or GED required.
• Proficient with Microsoft Office.
• Strong customer service, communication, and problem-solving skills.
• Excellent organizational, analytical, and investigative abilities.
• Ability to manage multiple priorities and work independently.

Nice To Haves

• Forklift certification recommended.
• 3–5 years of OS&D experience preferred.
• AS400 experience preferred.

Responsibilities

• Manage and investigate all regional OS&D freight issues.
• Serve as the primary OS&D contact for assigned terminals.
• Maintain accurate OS&D manifests, reports, and freight records.
• Communicate with internal and external customers to resolve freight discrepancies.
• Train and support terminal personnel on OS&D procedures and best practices.
• Coordinate investigations involving shortages, damages, unidentified freight, salvage, disposal, inspections, and tracing activities.
• Conduct dock checks, quality control inspections, and monitor OS&D storage areas.
• Assist with hazardous materials procedures, inventory tracking, and compliance requirements.
• Utilize AS400 and other company systems to track, investigate, and resolve freight exceptions.
• Travel within the region as needed.
• Attend meetings, training sessions, and perform other duties as assigned.

Benefits

• Medical, dental, vision – You choose which plan suits you and your family. Single person pays up to 2% of gross income. Entire family pays up to 4% of gross income.
• 401K match of 100% on the first 5% contribution.
• Accrue 80 hours of PTO within the first 11 months.
• Holiday pay after your 90 days.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED