LTL Trucking - OS&D Clerk III

Oak Harbor Freight Lines•Portland, OR

4d•$29 - $33•Onsite

About The Position

The OS&D Regional Clerk – Level III is responsible for managing and resolving freight discrepancies throughout an assigned region, including overages, shortages, damages, refusals, and unidentified freight. This position serves as the primary OS&D resource for terminal personnel, ensuring timely resolution of freight exceptions while maintaining compliance with Oak Harbor policies and procedures.

Requirements

3–5 years of transportation experience required.
Strong customer service, communication, and problem-solving skills.
Proficient with Microsoft Office
Excellent organizational, analytical, and investigative abilities.
Ability to manage multiple priorities and work independently.
High school diploma or GED required.

Nice To Haves

Forklift certification recommended.
3–5 years of OS&D experience preferred.
AS400 experience preferred.

Responsibilities

Manage and investigate all regional OS&D freight issues.
Serve as the primary OS&D contact for assigned terminals.
Maintain accurate OS&D manifests, reports, and freight records.
Communicate with internal and external customers to resolve freight discrepancies.
Train and support terminal personnel on OS&D procedures and best practices.
Coordinate investigations involving shortages, damages, unidentified freight, salvage, disposal, inspections, and tracing activities.
Conduct dock checks, quality control inspections, and monitor OS&D storage areas.
Assist with hazardous materials procedures, inventory tracking, and compliance requirements.
Utilize AS400 and other company systems to track, investigate, and resolve freight exceptions.
Travel within the region as needed.
Attend meetings, training sessions, and perform other duties as assigned.