Orthotic and Prosthetic AR Specialist

CBS Medical Billing & Consulting LLCExeter, NH
$18 - $26

About The Position

We’re looking for an experienced Orthotic & Prosthetic Insurance AR Specialist who brings tenacity, precision, and a solution-focused mindset to the revenue cycle. In this role, you’ll be the go-to expert for resolving aged claims, analyzing denial trends, and keeping cash flow healthy for specialized prosthetic and orthotic providers. Your expertise ensures that prosthetic and orthotic providers are reimbursed correctly and patients can access the care they need — no dollar left behind.

Requirements

  • Experience in Orthotic & Prosthetic insurance AR, follow-up, and denial management
  • Solid understanding of O&P billing codes, payer requirements, and medical billing lifecycle
  • Strong attention to detail, organization, and time-management skills
  • Confidence navigating multiple billing platforms and payer portals
  • Persistent, curious, and solution-oriented mindset
  • Excellent communication and collaboration skills

Responsibilities

  • Work all aging accounts (30+ days) for assigned O&P clients using payer calls, online portals, and claim status tools
  • Investigate and resolve denials, underpayments, payment delays, and requests for additional documentation
  • Execute denial management procedures in line with client contracts and internal protocols
  • Identify accounts over 90 days and escalate for strategic review
  • Spot recurring denial patterns, payer trends, and potential compliance risks
  • Share insights and tips with the Client Success Manager to improve billing performance
  • Collaborate with internal teams to proactively reduce denials
  • Accurately document all follow-up actions across multiple billing platforms
  • Maintain proficiency in client-specific billing software and payer portals
  • Keep detailed, audit-ready records of AR activity
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