Orthopedic Trauma Sales Manager

Arthrex Philadelphia•Conshohocken, PA

11d

About The Position

The Orthopedic Trauma Sales Manager leads and grows the trauma business in an assigned region. The role manages a team of Sales Representatives and Sales Associates, maintains reliable around-the-clock case coverage, and builds relationships with orthopedic trauma surgeons, operating room staff, and hospital decision-makers. The manager also provides expert operating-room support for fracture fixation cases. Arthrex Philadelphia (Paladin Technology Solutions) is an independent agency authorized to sell Arthrex products; Arthrex is described as a world-class leader in the orthopedic industry. The role owns regional trauma sales results, develops staff, manages trauma call coverage, supports surgeons and OR teams, and develops account strategies to expand product use and win business. It also oversees account relationships, hospital contracting and product evaluations, inventory and surgical set readiness, educational activities, competitive intelligence, sales reporting, and collaboration across specialty teams. The position requires after-hours, weekend, and holiday availability for trauma call and attendance at certain meetings and events outside regular business hours. The role is performed in an indoor, temperature-controlled environment, with minimal exposure to radiation from x-ray machines and bloodborne pathogens in operating rooms. The employee is frequently required to communicate, listen, sit or stand for prolonged periods, walk, handle objects, and reach; occasionally, the employee must lift or move up to 35 pounds without assistance. Reasonable accommodations may be made for individuals with disabilities. Paladin Technology Solutions is an Equal Opportunity Employer and complies with applicable ADA regulations. The job description notes that duties may change and that employment is at will.

Requirements

Bachelor’s degree required.
3–5 years of orthopedic trauma sales experience, including direct operating-room case coverage.
Proven record of meeting or exceeding quota and converting competitive business.
Strong working knowledge of fracture fixation, including plates, screws, intramedullary nails, and external fixation; trauma anatomy; and fluoroscopy-guided procedures.
Ability to take after-hours, weekend, and holiday trauma call and manage a call rotation.
Strong presentation, negotiation, and communication skills.
Willingness and ability to travel within the region.
Proficiency with Microsoft Office and CRM/inventory management systems.
Ability to perform the stated physical duties, including frequent communication, listening, prolonged sitting or standing, walking, grasping and handling, reaching, and occasional lifting or moving of up to 35 pounds without assistance.

Nice To Haves

Experience training, mentoring, or leading sales representatives or associates is strongly preferred.
Formal management experience is a plus.
Established relationships with orthopedic trauma surgeons and hospital staff in the Philadelphia market are preferred.

Responsibilities

Own trauma sales results for the assigned region and meet or exceed revenue and growth targets.
Lead, coach, and develop trauma Sales Representatives and Sales Associates, including onboarding, case readiness, product training, and performance feedback.
Build and manage the trauma call schedule to ensure coverage for scheduled, add-on, and after-hours cases at Level I and Level II trauma centers and community hospitals.
Provide expert operating-room consulting for fracture fixation cases, supporting surgeons and OR staff with technique, implant selection, and instrumentation.
Develop and execute account strategies to convert competitive business, expand product adoption, and win new trauma accounts.
Build and maintain relationships with orthopedic trauma surgeons, residents, fellows, OR and sterile processing staff, materials management, and value analysis committees.
Work with hospital administration and supply chain on pricing, contracts, product evaluations, and new-product approvals.
Oversee inventory and set management, including consignment, loaner sets, replenishment, and sterile processing coordination, to maintain availability and control losses and costs.
Communicate product updates, portfolio changes, and educational programs to current and prospective accounts; coordinate surgeon education events, labs, and in-services.
Collect and analyze competitive data and stay current on trauma industry, customer, and competitive trends.
Track sales activity, team performance, and territory metrics; report results and forecasts to leadership.
Partner with leadership and other specialty teams on cross-portfolio opportunities.
Protect confidential information and organizational assets; act ethically and with integrity; report noncompliance; and follow applicable laws, regulations, accreditation and licensure requirements, and company policies and procedures. Ensure team members follow the same standards.
Attend sales meetings, surgeon events, and professional association meetings outside regular business hours as required.
Perform other job-related duties and follow job-related instructions as assigned.