Orthopedic Extender Navigator- 40/hrs, Day Shifts (Temple Faculty Practice)

Temple University Health SystemPhiladelphia, PA
Onsite

About The Position

Provides patient access and care as a navigator to triage clinical questions and concerns. This includes serving as a liaison between patients, providers, and other clinical staff, helping patients navigate their plan of care/treatments. Assists physicians, other athletic trainers, orthopedic surgeons, APPs and supportive staff with patient care in the Orthopedic Surgery outpatient offices and clinics. Follows patient from arrival to departure. Ensures patient and physician needs met to support patient experience. Prepares charts for visits, testing approvals. Assists in procedure/surgery scheduling, contributes to clinical regulatory readiness, inventory/stocking, patient phone call responses, other duties as assigned including of subordinate positions.

Requirements

  • Bachelor's Degree in Athletic Training from an accredited program
  • 5 years of orthopedic experience in a healthcare setting
  • Certified Athletic Trainer
  • PA Athletic Trainer
  • Basic Life Support

Nice To Haves

  • Master's Degree in Athletic Training from an accredited program

Responsibilities

  • Serve as a liaison between patients, providers, and other clinical staff.
  • Help patients navigate their plan of care/treatments.
  • Assist physicians, athletic trainers, orthopedic surgeons, APPs and supportive staff with patient care in Orthopedic Surgery outpatient offices and clinics.
  • Follow patient from arrival to departure.
  • Ensure patient and physician needs are met to support patient experience.
  • Prepare charts for visits and testing approvals.
  • Assist in procedure/surgery scheduling.
  • Contribute to clinical regulatory readiness.
  • Manage inventory/stocking.
  • Respond to patient phone calls.
  • Perform other duties as assigned.
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