Orthodontic Insurance Specialist - Rock Dental Brands

Rock Dental Brands•Little Rock, AR

3d•Onsite

About The Position

The position of the Insurance Coordinator is to ensure insurance dental claims are paid in an accurate and timely manner. The work requires that sensitive timelines be met so some flexibility in these responsibilities will be needed at times. At Rock Dental, we are a family and we absolutely insist on having FUN at work. We celebrate victories and our hard work is what allows our dentists to focus on their patients and provide the best care possible. We are a unified team with a commonly held desire to give patients positive, uplifting experiences that they will want to share with others. Our team members are committed to continuous learning. A valued-voice for both our patients and practices, our clinical teams enjoy a rewarding career, complete with educational and growth opportunities, flexibility and financial stability. We invest in our people to further their knowledge and improve our patients’ experiences. We take great pride in our company’s culture because it’s so rich and deeply embedded in everything we do.

Requirements

Some familiarity using Google suite.
Strong problem solving and research skills
Excellent communication skills
High School Diploma or GED

Nice To Haves

Some Orthodontic insurance experience
Understanding of CDT Codes and 837 terminologies

Responsibilities

Working with payers to resolve claim issues
Actively reviewing claims rejection reports and correcting any issues
Actively work any insurance denials or no pays
Researching outstanding claims & >30 days in a timely manner
Submitting refunds requests for any payments made in error
Submitting corrective claims for any incorrect procedures rendered
Comprehensive knowledge of insurance plans, member eligibility and dental billing