Orthodontic Billing Coordinator

SALT Dental Partners

5h•Remote

About The Position

Join SALT Dental Partners and be part of a dynamic team dedicated to revolutionizing the dental industry through innovative marketing strategies and exceptional patient experiences. Since our doors opened in 2019, our mission has been to help specialty dental providers grow their practices. SALT is creating a vast network of like-minded dental specialists throughout the country. At SALT, we provide comprehensive support services, allowing dental specialists to focus on delivering exceptional care. The Orthodontic Billing Coordinator is responsible for accurately and efficiently posting insurance payments, adjustments, and denials to patient accounts across multiple practice management systems. This position plays a key role in maintaining the integrity of financial data and ensuring timely reconciliation of insurance remittances. The initial focus will be on Orthodontic, with potential to expand into Pediatric or other service lines as business needs evolve.

Requirements

2+ years of dental or medical insurance posting experience required; orthodontic posting experience strongly preferred.
Experience with Cloud9, Denticon, OrthoFi, or similar PMS platforms.
Strong understanding of insurance EOBs/ERAs, coordination of benefits, and adjustment codes.
Exceptional attention to detail and accuracy.
Proficient in Microsoft Excel and other data tools.
Ability to work independently and meet posting deadlines in a fast-paced environment.
Excellent communication and organizational skills.

Nice To Haves

Orthodontic posting experience strongly preferred.

Responsibilities

Proficiency in computer software, including dental practice management systems.
Proper posting of patient and insurance payments.
Knowledge when taken required adjustments on insurance payments.
Accurate notation of patient accounts.
AR reports worked diligently and routinely.
Ensuring timely filing of all claims.
Providing necessary information and documentation requested by insurance companies for claim payment.
Accurate billing, queueing of patient statements regarding unpaid balances, and completing collections process if necessary.
Payor website utilization.
Sending corrected insurance claims and processing refunds when necessary.
Reviewing insurance denials and actively working accounts for payment.
Reconciles monthly bank deposit spreadsheet.
Maintain a clean, sterile, and patient-centric working environment.
Maintain strict compliance with State, Federal, and other regulations, (e.g, OSHA, WC, Dental Board, HIPAA, ADA, DOL, Employee Handbook).