Orthodontic Assistant

Gorman & Bunch Orthodontics•Kokomo, IN

About The Position

The Orthodontic Assistant is a pivotal support role for Gorman and Bunch Orthodontics, working primarily with the doctor team and patients. The assistant contributes to a positive, friendly, and professional environment while supporting orthodontic treatment and patient care. Duties include educating patients, assisting chairside with orthodontic appliances, taking X-rays and pictures, fabricating retainers, maintaining patient records, and preparing and organizing treatment rooms and equipment. The position requires a high school diploma, GED, or equivalent and 1–3 years of relevant experience. Candidates should have knowledge of orthodontics and related treatment appliances and equipment, strong communication and organizational skills, attention to detail, and a professional, compassionate approach to patients, parents, and staff.

Requirements

  • High school diploma, GED, or equivalent.
  • 1–3 years of relevant experience.
  • Knowledge of orthodontics and associated treatment appliances and equipment.
  • Ability to understand and effectively communicate techniques used in the orthodontic field.
  • Excellent written and oral communication skills.
  • Compassion and a high level of service toward patients, parents, and staff.
  • Integrity and sound judgment.
  • Ability to handle confidential information and protect patient confidentiality.
  • Dependability and reliability in reporting to work as scheduled.
  • Attention to detail.
  • Ability to stay organized and follow instructions.
  • Professional manner and appearance.
  • Computer skills, including Microsoft Office and web browsers.
  • Action-oriented, takes initiative, and adapts flexibly in a changing environment.

Responsibilities

  • Establish trusting rapport with patients and provide a high level of customer service.
  • Educate patients about orthodontic care and treatment practices.
  • Assist chairside with patient care, including placing and removing orthodontic appliances.
  • Take X-rays and pictures and fabricate retainers.
  • Maintain patient charts and accurately transcribe doctor notes.
  • Keep patient rooms stocked and organized; clean, sterilize, and prepare equipment.
  • Receive coaching and training from doctors to develop skills.
  • Perform other duties as required.

Benefits

  • Monthly bonus opportunities.
  • Medical/Rx coverage.
  • Dental coverage.
  • Vision coverage.
  • Retirement plan (401-k) with a percentage match.
  • Flexible spending accounts.
  • Health savings accounts.
  • Employee assistance program.
  • Other benefit options.
  • Benefit-eligible new hires may enroll in coverage effective on their first day of employment.
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