Orthodontic Assistant

Bovenizer & Baker Orthodontics•Cary, NC

About The Position

The Orthodontic Assistant supports the doctor team and works with doctors and patients. The role focuses on providing friendly, professional service, assisting with orthodontic care and treatment, and helping maintain patient records, rooms, and equipment.

Requirements

  • High school diploma, GED, or equivalent.
  • 1–3 years of relative experience.
  • Knowledge of orthodontics, treatment appliances, and related equipment.
  • Ability to communicate techniques used in the orthodontic field effectively.
  • Excellent written and oral communication skills.
  • Compassion and a high level of service for patients, parents, and staff.
  • Integrity and ability to handle confidential information and protect patient confidentiality.
  • Dependability and reliability in attending work as scheduled.
  • Attention to detail, organization, and ability to follow instructions.
  • Professional manner and appearance.
  • Computer skills, including Microsoft Office and web browsers.
  • Action-oriented, adaptable, flexible, and able to take initiative in a changing environment.

Responsibilities

  • Establish trusting rapport with patients and provide a high level of customer service.
  • Educate patients about orthodontic care and treatment practices.
  • Assist chairside with patient care, including placing and removing orthodontic appliances.
  • Take X-rays and pictures, and fabricate retainers.
  • Maintain patient charts and accurately transcribe doctor notes.
  • Stock and organize patient rooms, and clean, sterilize, and prepare equipment.
  • Receive coaching and training from doctors to develop skills.
  • Perform other duties as required.

Benefits

  • Monthly bonus opportunities.
  • Medical/Rx coverage.
  • Dental coverage.
  • Vision coverage.
  • 401(k) retirement plan with a percentage match.
  • Flexible spending accounts.
  • Health savings accounts.
  • Employee assistance program.
  • Other benefit options.
  • Benefit-eligible new hires may enroll in coverage effective on their first day of employment.
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