Ortho Rehab Specialist
About The Position
At ROMTech, we are transforming rehabilitation through innovative technology and exceptional patient support. We are committed to helping patients achieve better outcomes through Clinician guided at-home rehab while delivering an outstanding experience throughout their recovery journey. ROMTech is a medical technology company that has created and patented a revolutionary medical device and telemedical platform which delivers in-home rehabilitative care. Our disruptive technology has proven to yield faster recoveries and better outcomes with unmatched patient compliance. We began in orthopedics and have entered scale-up of our orthopedic business. We are now leveraging our core technology, infrastructure, and first mover position to enter cardiology, followed by other adjacent markets. Having created this new lane, we have a unique opportunity to serve as the global leader in the business, technology, and science of recovery, and to bring life-changing help to many millions of people.
Requirements
- Minimum of one (1) year of direct patient care experience.
- Doctor of Physical Therapy (DPT) or Physical Therapist degree from an accredited program required for professional licensure and lawful performance of position duties.
- Active Physical Therapist (PT) license in good standing.
- Successful completion of the National Physical Therapy Examination (NPTE) or equivalent licensing requirements.
- Ability to obtain and maintain additional state licensure as required to support patient care delivery.
- Strong clinical judgment and patient care capabilities.
- Excellent verbal and written communication skills.
- Ability to establish trust and build rapport with patients through virtual interactions.
- Strong organizational, time-management, and documentation skills.
- Ability to multitask effectively in a fast-paced, team-oriented environment.
- Proficiency with EHR systems, healthcare technology platforms, and Microsoft 365 applications.
- Knowledge of HIPAA requirements and patient confidentiality standards.
- Strong analytical, problem-solving, and decision-making abilities.
- Ability to effectively supervise and oversee support staff activities.
Nice To Haves
- One (1) year or more of telehealth or virtual care experience.
- Experience working with Medicare populations.
- Previous supervisory, lead, or clinical mentoring experience.
- Advanced continuing education in orthopedics, rehabilitation, telehealth, patient engagement, or related clinical specialties.
- Multi-state Physical Therapist licensure.
- Orthopedic, rehabilitation, or specialty clinical certifications.
- Familiarity with telemetry monitoring tools and related software.
- Knowledge of durable medical equipment (DME).
- Understanding of insurance, reimbursement, and Medicare processes.
- Experience utilizing CRM systems.
- Solution-oriented mindset with a strong patient engagement focus.
Responsibilities
- Monitor patients in real time through audio and visual technology while utilizing PortableConnect and related rehabilitation devices.
- Ensure patient safety, treatment compliance, and adherence to prescribed rehabilitation plans.
- Respond to patient inquiries, concerns, and clinical needs using sound clinical judgment and professional communication.
- Provide patient education regarding device operation, treatment expectations, rehabilitation goals, and therapy adherence.
- Supervise and provide clinical oversight of Patient Monitoring Assistants, including review and approval of work as required.
- Maintain accurate, timely, and compliant patient documentation in designated EHR and clinical systems.
- Identify, anticipate, escalate, and mitigate workflow disruptions that may affect patient monitoring operations.
- Collaborate with Clinical Services, Therapy Operations, and cross-functional teams to support patient outcomes and operational performance.
- Track and support key performance indicators related to patient engagement, adherence, outcomes, quality, and service delivery.
- Participate in recurring operational, clinical, and interdepartmental meetings.
- Maintain required licensure and obtain additional state licensure as necessary to support patient care operations.
- Adhere to HIPAA requirements, clinical standards, company policies, and applicable regulatory requirements.
- Support onboarding, mentoring, and training of new clinical team members as needed.
- Contribute to workflow enhancements, process improvement initiatives, and best-practice development.
- Assist with reporting, audits, compliance reviews, and quality assurance activities.
- Participate in departmental projects and organizational initiatives.
- Performs other related duties as assigned to support operational and business needs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
