Orion GPS Engineer III (E3)
About The Position
The Orion GPS Engineer III develops service procedures and Best Known Methods (BKMs) for new products, contributes to FMECA, and supports first chamber build and testing in the Apps lab. The role resolves issues or coordinates with Engineering, Manufacturing, and Quality & Reliability (Q&R) teams to address them, including participation in new-product final testing and CAPA and failure-analysis activities. The engineer creates and documents installation, retrofit, and maintenance procedures, technical product manuals, Customer Engineering Notices (CENs), Internal Service Bulletins (ISBs), and troubleshooting guides. The position collects process and qualification data to create product BKMs, develops initial training materials, and works with Global Technical Training to develop classes. It also trains Customer Engineers, Process Engineers, and Technical Product Support personnel assigned to customers receiving ELS shipments before shipment, and coordinates with AGS to ensure required parts are stocked in appropriate locations. The role applies conceptual and practical expertise in its discipline, solves complex problems using multiple sources of information, and may serve as a resource to less-experienced colleagues or lead small projects. It works across related teams and communicates difficult or sensitive information to build consensus. Travel is 50% of the time; relocation is not available.
Requirements
- Demonstrated conceptual and practical expertise in the engineer’s own discipline.
- Basic knowledge of related disciplines.
- Knowledge of best practices and how the engineer’s area integrates with other areas.
- Awareness of competition and factors that differentiate the company in the market.
- Ability to solve complex problems and exercise judgment based on analysis of multiple information sources.
- Ability to work within broad guidelines and policies.
- Willingness to travel 50% of the time.
Responsibilities
- Develop service procedures and Best Known Methods (BKMs) for new products and contribute to the FMECA process.
- Participate in or own first chamber build and test in the Apps lab; resolve issues or work with Engineering to address them.
- Work with Manufacturing to develop procedures and participate in new-product final testing when required.
- Partner with Quality & Reliability to review and address top field issues; participate in or own CAPA processes and conduct or facilitate failure analysis when needed.
- Develop and document procedures for product installation/start-up, retrofit, and maintenance, including technical product manuals.
- Develop procedures, Customer Engineering Notices, Internal Service Bulletins, and troubleshooting guides as required.
- Collect process and qualification data to create product Best Known Methods.
- Develop initial training packages and work with Global Technical Training to develop training classes.
- Train Customer Engineers, Process Engineers, and Technical Product Support assigned to customers receiving ELS shipments before shipping.
- Identify new parts that need to be stocked by AGS and coordinate to ensure they are stocked in the correct locations.
- Act as a resource for colleagues with less experience and potentially lead small projects.
- Explain difficult or sensitive information and work to build consensus.
Benefits
- Comprehensive benefits package
- Potential eligibility for a bonus program
- Potential eligibility for a stock award program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
